Whirlpool FGP325A - Manual (Page 23)

I F Y O U N E E D A S S I S T A N C E O R S E R V I C E
PROBLEM POSSIBLE CAUSE SOLUTION
Burner makes
popping noise
when on
Burner is wet from washing. Let dry.
Controi knob(s)
will not turn You are not pushing in before
turning.
Push control knob(s) in before turning to
a setting.
Cooking resuits
are not what
you expected The range is not level.
The oven temperature seems too
low or too high.
The oven was not preheated as
the recipe calls for.
The recipe has never been
tested or is not from a reliable
source.
The pans are not the type or size
recommended in the recipe.
There is not proper air circulation
around pan when baking.
Flame size does not fit the
cooking utensil being used.
When broiling, you have not
completely closed the broiler
drawer.
Level range. (See Installation Instructions.)
Adjust the oven temperature control. (See
“Adjusting the oven temperature control” on
page 13.)
Preheat oven if called for in recipe,
Use only tested recipes from a reliable
source.
Refer to a reliable cookbook for recom­
mended pan type and size.
Allow 1 V i t o 2 inches (4-5 cm) on all sides
of the pans for air circulation. There must
be a minimum space of 1 inch (2.5 cm).
Adjust flame size to fit cooking utensil.
Completely close broiler drawer.
2. If you need assistance ...
Call our toll-free telephone number. Dial free
from anywhere in the U.S.:
1-800-44-ROPER
(1-800-447-6737)
and talk with one of our trained consultants. The
consultant can instruct you in howto obtain
satisfactory operation from your appliance or, rf
service is necessary, recommend a qualified
service company in your area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need service ...
Contact the dealer from whom you purchased
the appliance or the authorized servicer in your
area. For help finding an authorized servicer in
your area, call our toll-free telephone number in
Step 2.
4. If you are not satisfied with
how the problem was
solved ...
• Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of inde­
pendent consumer experts that voices con­
sumer views at the highest levels of the major
appliance industry.
• Contact MACAP only when the dealer,
authorized servicer and Roper Brand Appliance
warrantor have failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
• MACAP wiil in turn inform us of your action.
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