Before calling for assistance, If you need assistance, If you need service – Whirlpool LA3800XM User Manual

Page 11: If you have a problem

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If you need service or assistance, we suggest

you follow these four steps:

1. Before calling for assistance.

Performance problems often re­

sult from little things you can find
and fix yourself without tools of any

kind.

IF YOUR WASHER DOES NOT FILL;

• Is the power supply cord

plugged In?

• Are both water faucets open?
• Are fuses blown or circuit-breaker

tripped?

• Are the water supply hoses

kinked?

• Is the Cycle Control Knob set and

pulled out?

IF YOUR WASHER DOES NOT SPIN:
• Is the lid closed?
• Is the power supply cord

plugged In?

• Is a tuse blown or circuit-breaker

tripped?

IF WASHER FILLS AND DRAINS
WITHOUT RUNNING;
• Make sure thatthe Cycle Control

Knob Is pointing to a number In

the cycle.

MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN’T...
• The washer may seem to be

draining during wash and rinse
cycles.

• Water can siphon out. (See "In­

stallation Instructions”)

2. If you need assistance*...

Call Whirlpool COOL-LINE" serv­

ice

assistance

teiephone

number.

Dial free from:

Continental U.S. .(800)253-1301
Michigan .................(800)632-2243
Aiaska & Hawaii (800) 253-1121

and talk with one of our trained Con­
sultants. The Consultant can Instruct
you in howto obtain satistactory op­
eration trom your appliance or, if
service is necessary, recommend a
qualified

service

company

in

your

area.

r£C//-CA/?£

FRANCHISED SERVICE

3. If you need service*...

Whirlpool

has

a nationwide net-

"j work of franchised

TECH-CARE" Serv­

ice

Companies.

J TECH-CARE serv­

ice fechnicians are trained to fulfill

the

product

warranty

and

provide

after-warranty

service,anywhere

in

the United States. To locate TECH-
CARE service in your area, call our

COOL-LINE service assistance tele­
phone number (see Step 2) or look in
your

telephone

directory

Yellow

Pages under:

APPLIANCES - HOUSEHOLD- ELECTRICAL APPLIANCES-

MAJOR - SERVICE & REPAIR MAJOR - REPAIRING & PARTS

OR

W H I R L P O O L A P P L I A ^ C E S

W H I R L P O O L A P P L I A N C E S

F R A N C H I S E D T E C

h

C A R E S E R V I C E F R A N C H I S E D T E C H - C A R E S E R V I C E

S t : R V I ( R i O M P A M R S

X Y Z S E R V I C E C O

123 Maple...................... 999-9999

S P H V I C P C O M P A M R S

X Y Z S E R V I C E C O

123 Maple.................... 999-9999

OR

W H I R L P O O L A P P L I A N C E S

F R A N C H I S E D T E C H - C A R E S E R V I C E

X Y Z S E R V i C E C O

SPHV!( P

(TAViPA.V/A.s

123 Maple...................... 999-9999

4. If you have a problem*...

Call our COOL-LINE service as­

sistance

telephone

number

(see

Step 2) and talk with one of our Con-
sultanfs, or if you prefer, wrife to:

Mr. Guy Turner, Vice President

Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022

’It you must call or write, please pro­

vide: model number, serial number,
date ot purchase, and a complete
description ot the problem. This in­
formation is needed in order to bet­
ter

respond

to

your

request

tor

ossistance.

A

FSP Is a registered trademark
of Whirlpool Corporation for
quality parts. Look for this
symbol of quality whenever
you need a replacement part
for your Whirlpool appliance

FSP replacement parts

will fit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance

11

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