Before calling for assistance, If you need assistance, If you need service – Whirlpool EV110E User Manual
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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
If electricity goes off:
Learn how iong power wiil be off by caliing the
power company.
• If service is to be interrupted 24 hours or iess, keep 
freezer closed. Most food will stay frozen.
• If service is to be interrupted ionger than 24 hours,
do this:
1. Remove aii unfrozen food and store in a frozen
food iocker.
OR...
2.
Place 2 lbs. (0.9 kg) of dry ice in freezer for every
cu. ft. of freezer space. This will keep frozen foods 
for 2 to 4 days. Wear gloves to protect your hands 
from dry ice burns.
3.
If neither food iocker storage or dry ice is avail
able, use or can perishable food at once,
• The length of time food will stay frozen depends on
several factors. For instance: a full freezer will remain 
cold longer than a freezer partially filled. And a 
freezer full of meat will stay cold longer than a 
freezer filled with baked goods. Also, if the food still 
contains ice crystals, it may be safely refrozen, al
though the quality and flavor may be affected. Use 
this food as soon as convenient. If the condition of 
the food is poor or is in any way questionable, it is 
wise to dispose of it.
If freezer stops running:
• Check to see if power cord is plugged into the
outlet.
• Check fuse box or circuit breaker
• Check electric company for a power failure.
• Be sure Temperature Control is turned ON,
If compressor seems to run too long:
• Check to see that condenser, located on back of
freezer, is free of dust and lint.
• On hot summer days or if room is hot, compressor will
run longer to provide the correct amount of cooling,
• If large amounts of unfrozen food have been put
into the freezer, compressor will run longer,
• Check to see that there is enough air circulation
space above and in back of the freezer.
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FSP is a registered trademark of Whirlpool
Corporation for quality parís Look for this symbol
of quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement
parts will fit right and work right, because they are
® made to the same exacting specifications used
to build every new Whirlpool appliance.
2. If you need assistance*...
Call Whirlpool COOL-LINE ’ service assistance
telephone number. Dial free from:
Continental U.S............................. (800) 253-1301
Michigan........................................ (800) 632-2243
Alaska & Hawaii ........................... (800) 253-1121
and talk with one of our trained Consuitants. The 
Consultant can instruct you in how to obtain satisfac
tory operation from your appliance or, if service is 
necessary, recommend a quaiified service company 
in your area.
3. If you need service*...
Whirlpool has a na
tionwide
network
of
franchised TECH-CARE® 
Service 
Companies
TECH-CARE
service
technicians are trained 
to fulfiil the product 
warranty and provide 
after-warranty service, 
anywhere in the United 
States. 
To
locate
TECH-CARE service in your area, cail our COOL-LiNE 
service assistance telephone number (see Step 2] or 
look in your teiephone directory Yeliow Pages under:
WWrip2)l
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FRANCHISED SERVICE
APPLIANCES - HOUSEHOLD-
MAJOR - SERVICE & REPAIR
OR
ELECTRICAL APPLIANCES-
MAJOR - REPAIRING & PAI ITS
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
HER\'n.'E COMPAMES
XYZ SERVICE CO
123 Maple ........................... 999-9999
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPAMES
XYZ SERVICE CO
123 Maple ............................ 999-9999
OR
WASHING MACHINES, DRYERS
& IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple............................. 999-9999
4. If you have a problem*...
Caii our COOL-LiNE service assistance teiephone
number (see Step 2] and talk with one of our 
Consultants, or if you prefer, write to:
Mr Stephen E, Upton 
Senior Vice President 
Whirlpool Corporation 
Administrative Center 
2000 US-33, North 
Benton Harbor, Ml 49022
*lf you must call or write, please provide: model 
number, serial number, date of purchase, and a 
complete description of the problem. This informa
tion is needed in order to better respond to your 
request for assistance.
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