Before calling for service, If you need service – Whirlpool EV150LXK User Manual
Page 7
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If you need service or help,
we suggest you follow
(Three steps:
these
1. Before calling for service:
Performance problems
ore sometimes caused
by little things you can correct without tools. Be
fore you call for service, check this list.
If electricity goes eft:
Learn how long power will be off by calling the
power company.
• If service is to be interrupted 24 hours or less,
keep freezer closed. Most food will stay frozen.
• If service is to be interrupted longer than 24
hours, do this:
1. Remove all frozen food and store in a frozen
food locker. Or...
2. Place dry ice on top of food, using as large
pieces as possible. Protect your hands with
gloves when using dry ice.
3.
If neither food locker storage or dry ice is
available, use or can perishable food at
once.
• The length oftime food will stay frozen depends
on several factors. For instance: a full freezer
will remain cold longer than a freezer only par
tially filled. And a freezer full of meat will stay
cold longer than a freezer filled with baked
goods. Also, if the food still contains ice crystals,
it may be safely refrozen, although the quality
and flavor may be affected. Use this food as
soon as convenient. If the condition of the food
is poor or is in any way questionable, it is wise
to dispose of it.
If freezer stops running:
• Check to see if power cord is plugged into the
outlet.
Check fuse box or circuit breaker.
• Check electric company fora power failure.
If compressor seems to run too long:
• Check fo see that condenser, located on back
of frecizer, is free of dust and lint.
• On hc:t summer days or if room is hof, compres
sor wi I run longerto provide correct amount of
cooling.
•
If large amounts of unfrozen food have been
put in'o the freezer, compressor will run longer.
• Chec< to see that there is enough air circula
tion s|:)ace above and in back of freezer.
2. If you need service :
If your WHIRLPOOL"
appliance
ever
needs
service
any
where in the United
States,
help
is
just
a
phone
call
away
...to
your
nearest
Whirlpool
franchised
TECH-CARE"
service
representative.
Whirlpoal
main
tains
0
natianwide
network
of
franchised
TECH-CARE service companies to fulfill your war
ranty
and
provide
after-warranty
service
and
maintenance to keep your WHIRLPOOL appli
ance in peak condition.
You’ll find your nearest TEOH-OARE service
company
listed
in
your
locol
telephone
book
Yellow Fages under APPLIANOES — HOUSEHOLD —
MAJOR - SERVlOE & REPAIR. Should you not find
a
listing, dial the Whirlpool COOL-LINE" service
assistance toll-free telephone number:
Continental U.S....................Dial (800) 253-1301
In Michigan.......................... Dial (800) 632-2243
Alaska and Hawaii............... Dial (800) 253-1121
If you nniove...To make sure that your appliance
is corre::tly installed and to insure its continued
satistac’ory
operation,
please
telephone
your
nearest TECH-CARE" service company for instal
lation oi to get the name of a qualified installer.
(Installa'ion cost will, of course, be paid by you.)
Helpful hints,..You can help your TECH-CARE ser
vice rep resentative give you faster service if you
include the model and serial number of your
appliance when requesting service. Also, retain
your sales slip and warranty to verify your war
ranty stcitus.