Cobra Electronics BAND XRS 9670 - Manual (Page 20)

Nothing Comes Close to a Cobra ® 35
Product Service
Customer Assistance
34 English
Warranty
Warranty
Product Service
•
For any questions about operating or installing this new Cobra product, or if
parts are missing…PLEASE CALL COBRA FIRST…do not return this
product to the store. See customer assistance on page A1.
If this product should require factory service, please call Cobra first at
773-889-3087 BEFORE sending the product. This will ensure the fastest
turnaround time on any repair.
If Cobra asks that the product be sent to its factory, the following must be
furnished to have the product serviced and returned:
1. Send the complete unit, including power cord. (It is not necessary
to include the mounting bracket.)
2. For warranty repair, enclose some form of proof-of-purchase,
such as a photocopy or carbon copy of a sales receipt. If you
send the original receipt, it cannot be returned.
3. Enclose a typed or clearly written description of the problem
you are having with your unit, plus the name and address where
you want the unit returned.
4. Pack the unit securely to prevent damage during transit. If possible,
use the original packing materials.
5. Ship prepaid and insured using a traceable carrier such as United Parcel
Service (UPS), Federal Express or Priority mail with delivery confirmation.
Ship to: Cobra Factory Service, Cobra Electronics Corporation, 6500 West
Cortland Street, Chicago, IL 60707 U.S.A.
6. Please allow three to four weeks before contacting us about the status
of your service. Call 773-889-3087 for assistance. If your unit is under
warranty, it will either be repaired or replaced upon receipt, depending
on the model. If your unit is out of warranty, you will receive a letter
informing you of the repair or replacement charge.
Limited 1-Year Warranty
•
For Products Purchased in the U.S.A.
Cobra Electronics Corporation warrants that its Cobra Radar/Laser
Detectors, and the com po nent parts thereof, will be free of defects in
workmanship and materials for a period of one year from the date of first
consumer purchase. This war ran ty may be enforced by the first consumer
pur chas er, pro vid ed that the product is utilized within the U.S.A.
Cobra will, without charge, repair or replace, at its option, de fec tive
Radar/Laser Detectors, products or com po nent parts upon de liv ery to the
Cobra Factory Service Department, ac com pa nied by proof of the date of first
consumer pur chase, such as a du pli cat ed copy of a sales receipt.
You must pay any initial shipping charges required to ship the product for
warranty service, but the return charges will be at Cobra’s expense, if the
product is repaired or replaced under warranty.
This warranty gives you specific rights, and you may also have other rights
which vary from state to state.
Exclusions: This limited warranty does not apply:
1. To any product dam aged by accident.
2. In the event of misuse or abuse of the product or as a result
of un au tho rized alterations or repairs.
3. If the serial number has been altered, defaced or re moved.
4. If the owner of the product resides outside the U.S.A.
All implied warranties, including war ran ties of mer chant abil i ty and fitness for
a par tic u lar purpose are limited in duration to the length of this warranty.
Cobra shall not be liable for any incidental, con se quen tial or oth er dam ag es;
including, without lim i ta tion, damages re sult ing from loss of use or cost of
in stal la tion.
Some states do not allow limitations on how long an implied warranty lasts
and/or do not allow the ex clu sion or limitation of incidental or con se quen tial
dam ag es, so the above lim itations may not apply to you.
XRS9670_MANL_A.indd 34-35 8/30/10 8:37 AM