Kenmore 911.93508 - Manual (Page 29)

To save you time and money, before making a service call, check the list
below for any problem you may feel you have with the performance of your
range, if the problem is something you cannot repair, use the Consumer Service
Numbers located at the back of this manual. When making any calls, hava the
Model No., Serial No., Repair Parts List, Use and Care Manual, and the Date
of Purchase available.
BEFOIB CALUMG FOR SERVICE
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Range will not No power to range. a. Check the household circuit
work; totally breaker or fuse box.
Inoperative. b. Check to make sure the range is
plugged in.
Cooktop will Elements Check the elements, make sure
not work. unplugged. they are properly plugged into the
oven Is ok. receptacle.
Oven will Control set
Check the control and check oven
not work,
Cooktop
okay.
improperly.
cooking section.
Foods do not a. Oven is not a. Be sure to preheat until the tone
bake properly. preheated. sounds.
b. Improper rack or b. Maintain uniform air space
pan placement. around pans and utensils. See
oven cooking tips section.
c. Oven vent
blocked or
covered with foil.
c. Keep vent clear.
d. Improper use d. Racks should not be covered
of foil. during baking.
e. Improper a. Reduce temperature 25 degrees
temperature
setting for
utensil used.
for glass or dull/darkened pans.
f. Oven f. Check the temperature
temperature adjustment following this
needs
adjustment. section.
g. Range and oven g. Check the installation
rack not level.
29
instructions for leveling.
B36ENv01.ptn6 2«W», 9:35 AM