Kenmore 385.19005 - Manual (Page 83)

Troubleshooting
[ Problem
Cause Reference ^
The machine is noisy.
1 Threads have been caught in the hook
mechanism.
2. The feed dog is packed with lint.
See page 76,
See page 76,
The needle thread
breaks.
1, The needle thread is not threaded properly.
2, The needle thread tension is too tight.
3, The needle is bent or blunt,
4, The needle is inserted incorrectiy
5, The thread is too heavy for the needle.
6, The needle thread is not set in the thread holder when
embroidery sewing started.
See page 16,
See page 26, 32
See page 8.
See page 8.
See page 8
See page 54,
The bobbin thread
breaks.
1. The bobbin thread is not threaded properly in the
bobbin holder;
2. Lint has collected in the bobbin holder,
3. The bobbin is damaged and does not turn smoothly.
See page 15,
See page 76,
Replace the bobbin
The needle breaks.
1. The needle is inserted incorrectly.
2. The needle is bent or blunt.
3. The needle clamp screw is loose.
4 The needle thread tension is too tight.
5, The fabric is not drawn to the rear when sewino is
finished,
6, The needle is too fine for the fabric being sewn
See page 8,
See page 8.
See page 8,
See page 26, 32,
See page 22.
See page 12,
Visual Touch
Screen is not clear
1, The contrast of the screen is not adjusted
properly
See page 20
PC Card does not
work.
1. The PC Card is not inserted correctly.
2, The PC Card is damaged.
See page 65
See page 21
Skipped stitches
1- The needle is insetted incor rectly.
2 The needle is bent or blunt.
3, The needle and/or threads are not suitable for the
work being sewn,
4 A BLUE TIPPED needle is not being used for sewing
stretch, very fine and synthetics.
5. The needle thread is not threaded properly
6. A defective (rusted, burred needle eye) needle
Is used
7. The embroider y hoop is not set properly,
8. The fabric is not pulled tightly enough on the
embroider y hoop
See page 8.
See page 8
See page 12.
See page 12,
See page 16
Change the needle.
See page 54
See page 53
Seam puckering
1 . The needle tension is too tight.
2 The needle thread or the bobbin thread is not
threaded correctly.
3. The needle is too heavy for the fabric being sewn
4, The stitch length is too long for the fabric.
5 The presser foot pressure is not adjusted correctly
* When sewing extremely lightweight materials place
interfacing underneath the fabric,
6 The fabric is not pulled tightly enough on the
embroidery hoop.
See page 26, 32.
See pages 15,16
See page 12.
Make stitches shorter.
See page 6.
See page 53.
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