CyberPower Systems CPS320SL - Manual (Page 12)

Limited Warranty
And
Power Control Guarantee
In purchasing a 320SL, 375SL, 500SL, 575SL or 650SL in the United States or Canada, the original end user receives a Limited Warranty
and CyberPower’s Power Control Guarantee from Cyber Power Systems (USA), Inc. (for ease of reading, referred to as “CyberPower”).
The Limited Warranty and the Power Control Guarantee are intended to be the initial end-user’s exclusive rights and remedies. The
Limited Warranty and the Power Control Guarantee are separate, all though they are related.
Limited Warranty. The original end user (referred to as the “Initial Customer”) receives an express limited warranty for the 320SL, 375SL,
500SL, 575SL or 650SL (referred to as the “Limited Warranty”), purchased from CyberPower (referred to as the “Product”). The Limited
Warranty is for the Product itself. The terms of the Limited Warranty are explained below.
Power Control Guarantee. CyberPower also provides the Initial Customer with protection in the event that the Product is not free from
defects in materials and workmanship, and certain equipment connected to the Product is damaged (the “Power Control Guarantee”). The
Power Control Guarantee protects the Initial Customer for damage to equipment plugged into the Product. The terms of the Power Control
Guarantee are explained below.
The Limited Warranty and the Power Control Guarantee are subject to the terms set forth below. Additionally, State or Provincial law may
adjust the terms of the Limited Warranty or the Power Control Guarantee or the State or Province may impose additional obligations, or
additional “implied warranties.” To the extent necessary to comply with those laws, the terms of the Limited Warranty and the Power
Control Guarantee should be read to adjust to those requirements only to the extent necessary to comply with such local law.
If you are an Initial Customer, you are asked to read the following terms and conditions carefully before using the Product. By using the
Product you consent to be bound by and become a party to the Limited Warranty and Power Control Guarantee. If you do not agree to the
terms and conditions of the Limited Warranty and Power Control Guarantee, you should return the Product for a full refund prior to using it.
R EGISTRATION
CyberPower requests that you complete and return the Warranty Registration Card enclosed with the Product or register the Product at its
website (
www.cyberpowersystems.com ) to establish that you are the original end-user consumer purchaser of the Product, and therefore
entitled coverage under the Limited Warranty and the Power Control Guarantee. (Registration is not required for Limited Warranty
coverage, but note if you do not complete a registration card you will be required to provide proof of purchase, as described below, to have
the benefits of this Limited Warranty.)
L IMITED W ARRANTY
CyberPower warrants to you, the Initial Purchaser, that the Product will be free from defects in material and workmanship for three years
from the date of original purchase, subject to the terms of this Limited Warranty.
To be covered you must still be the owner of the Product at the time of the failure that results in the claim made under this Limited
Warranty.
Your exclusive remedy and CyberPower’s’ sole obligations are as follows for the Product:
If (a) the CyberPower Product you purchased and still own is defective in material or workmanship under this Limited Warranty or any
applicable warranty imposed by law, and (b) all Limited Warranty requirements have been met, CyberPower will repair or replace the
Product if it proves to be defective in material or workmanship during the Warranty Period.
To make a Limited Warranty claim on a Product, you must do the following:
1. Complete and return the CyberPower Warranty Registration Card, or provide reasonable proof of purchase (for example, a sales
receipt) that establishes you as the Initial Customer (the original end-user consumer purchaser) of the Product and prove that the
Product was purchased within three years of the event for which you want to make a claim for warranty service.
2. Call CYBERPOWER at (952) 403-9500; write to CYBERPOWER at 5555 12 th Avenue East, Suite 110, Shakopee, MN 55379, or
E-Mail CYBERPOWER at [email protected] within ten (10) days of the event for which you want to make a claim for
warranty service.
3. When you call, write, or E-Mail, identify the Product, the Purchase Date, and request Return Material Authorization information
from CyberPower.
4. Pack and ship the Product to CyberPower as instructed in your Return Material Authorization. Show the Return Material
Authorization code on the shipping label or include it with the Product. You must prepay all shipping costs and you are
responsible for packaging and shipment.
CyberPower will inspect and examine the Product within ten (10) days of receipt. If the Product is not as warranted, CyberPower will repair
or replace the Product and return it to you at CyberPower’s expense, or, if CyberPower is unable to or decides not to repair or replace the
Product (if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for the Product (purchase
receipt showing price paid is required).
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