Cleaning speakers, T^ubleshooting, Customer service – Bose Home Theater Speakers V-100 User Manual

Page 12: Warranty period, Troubleshooting

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Maintaining Your Home Theater Speakers

Cleaning speakers

Clean the outside of your Model V-100 or V-OOO'“ speakers
by wiping the speaker with a damp cloth. If necessary, use a

mild detergent, like dish soap, being careful not to allow any
liquid to spill through the grille into the speaker. No other
maintenance is required.

T^ubleshooting

Problem What to do

No sound

• Make sure the amplifier or receiver is

plugged in and turned on.

• Check the volume control.
• Check the mute button. It should not

be selected.

• Make sure headphones are not

connected to the receiver or amplifier.

Video speaker

does not work

• Make sure your receiver or amplifier has

an amplified center channel.

• Be sure your receiver or amplifier is

set properly (refer to page 10).

• Check the audio source material to be

sure it is encoded for surround sound.

• Check the speaker connections. Refer

to “Make the connections” on page 8.

Surround
speakers
do not work

• Be sure your receiver or amplifier is

set properly (refer to page 10).

• Check the audio source material to be

sure it is encoded for surround sound.

• Check the speaker connections. Refer

to “Make the connections" on page 8.

Sound is
distorted

• Make sure the speaker cord is not

damaged.

• Reduce the output level from your

TV or other components connected to

the receiver or amplifier.

Customer service

If the troubleshooting guidelines above do not solve your
problem, contact your authorized Bose" dealer to arrange for

service. To obtain information or service directly from Bose,

refer to the listing at the end of this guide. Bose Corporation

will make every effort to correct any problem within the terms
of your warranty.

Warranty period

Bose* Mode! V-100 and V-300™ speakers are covered by a
limited 5-year transferable warranty. Details of the coverage

are provided on the warranty card that came with your

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