Before calling service personnel – Toshiba CZ 36T31 User Manual
Page 34
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Before Calling Service Personnel
Before calling sciA'ice personnel, please check the following chart for a possible cause of the problem you arc experiencing. A
minor adjustment on your part may eliminate the problem and restore your TV reception.
Problem
Checks and Adjustments
Page
TV will not turn on
• Make sure the power cord is plugged isi, then press
POWER
button.
I.s
• Check battery in the Remote. (Maybe biitteries are "detuf',)
b
No picture, no sound
• Cheek antenna/cable connections.
5
No soLind. pietLire OK
• Maybe souiul is muted, fry pressing
VOLUME
► button.
Ls
• 'fry another chtmnel. (Maybe station trotible.)
Poor sound, picture OK
• Try tmother channel. (Maybe station trouble or local interference
from ttppliance.)
Poor picture, sound OK
• Check tititenna cable connections.
• Try another chtinnel. (Maybe station trouble or local interference.)
• Adjust Picture menu.
20
Poor reception of broadcast channels
• Try another channel.
• Check antenna connections.
3
• If using VCR. cheek TV.' VCR button.
10
No UUF, VHP OK
• Make sure TV/CABLR function i.s in “TV" mode.
16
Black box appears on the screen
• Captioning may be turtied on
27
Cannot .select a certain channel
• That channel may be locked out with BLOCK Cl lANNLL llinction. or
.31
erased with the ADD/ERASL function.
17
Multiple images (ghosts)
• Try another channel. (Maybe station trouble.)
• Use a highly directional outdoor antenna.
Poor color or no color
• Try another channel. (Maybe station trouble or local interference.)
• Adjust TINT and/or COLOR in the Picture menu.
20
• If you change the direction of the TV w'hile the TV ts activated, the
picture may suffer from color shading. If so, turn off the TV and allow'
it to cool for about 30 minutes, then turn on the TV again.
The picture should improve.
No stereo or SAP sound from an MTS
• Check if MTS function is properly set.
24
broadcast
The Remote Control does not operate
• Check if
TV/CABLE/VCR
switch is properly set.
9, 10
• Maybe something was between the Remote and the remote sensor.
• Maybe batteries are dead. Try replacing batteries with new ones.
h
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