Troubleshooting guide, Technical information – Chauvet 160-LED User Manual

Page 21

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Technical Information


Q-Spot™ 160-LED User Manual Rev. 01b

-17-

Troubleshooting Guide

Symptom

Cause(s)

Action(s)

Low LED output

• Dirty optics

• Clean optic path

• Dimmer active

• Check dimmer setting from control panel

• Faulty LED

• Replace LED board

• Faulty LED driver board

• Replace LED driver board

• Faulty main board

• Replace main board

No LED output

• Dimmer set to 0%

• Check dimmer setting from control panel

• Faulty LED

• Replace LED board

• Faulty LED driver board

• Replace LED driver board

• Faulty main board

• Replace main board

Jumpy or no head
movement

• Faulty sensor

• Replace sensor

• Faulty wiring

• Check and repair wiring

• Faulty synch belt

• Replace synch belt

• Faulty X/Y control board

• Replace X/Y control board

• Faulty main board

• Replace main board

• Faulty stepper motor

• Replace stepper motor

Fixture does not power up

• No power

• Check for power on power outlet

• Loose or damaged power cord

• Check power cord

• Blown fuse

• Replace fuse

• Faulty internal power supply

• Replace internal power supply

Circuit breaker/fuse keeps
tripping/blowing

• Excessive circuit load

• Check total load placed on the electrical circuit

• Short circuit along the power wires

• Check for a short in the electrical wiring

Fixture does not respond
to DMX

• Wrong DMX addressing

• Check Control Panel and unit addressing

• Damaged DMX cables

• Check DMX cables

• Wrong polarity on the controller

• Check polarity switch settings on the controller

• Loose DMX cables

• Check cable connections

• Faulty display board

• Replace display board

• Faulty main board

• Replace main board

DMX signal problems

• Non DMX cables

• Use only DMX compatible cables

• Bouncing signals

• Install terminator as suggested

• Long cable / low level signal

• Install an optically coupled DMX splitter right

after the fixture with the strong signal

• Too many fixtures

• Install an optically coupled DMX splitter after

unit #32 or before

• Interference from AC wires

• Keep DMX cables separated from power

cables or fluorescent/black lights

If you still experience technical problems after trying the above solutions, contact
CHAUVET® Technical Support.



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