elysia museq User Manual

Page 15

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15

Warranty

Conditions and limitations

The museq is covered by a limited warranty for a period of 24 month against defects in parts and labor from

the date of purchase. Natural wear is not covered by this warranty. elysia will remedy problems caused by

material or workmanship either by repair or replacement to restore the product to full performance without

charge for parts and labor. Repairs or replacements will not extend the warranty period.

The warranty is given to the original purchaser only and is not transferable. elysia will only give warranty on

products purchased through authorized elysia dealers. The warranty will only be valid in the country of the

original purchase unless otherwise pre-authorized by elysia.

All warranties become void when the product has been damaged by misuse, accident, neglect, modifica-

tion, tampering or unauthorized alteration by anyone other than elysia authorized service personnel.

The warrantor assumes no liability for property damage or any other incidental or consequential damage

whatsoever which may result from failure of this product. Any and all warrantees of merchantability and fit-

ness implied by law are limited to the duration of the expressed warranty.

This warranty gives you specific legal rights and you may also have other rights which vary from state to

state. Some of the above limitations may not apply to you.

Return and packaging

In case you notice any defect, please contact elysia directly for technical support. You can find the corre-

spondent contact data at the end of this warranty statement. You will receive a return authorization which

enables you to send your product to the elysia factory where it will be repaired and then sent back to you.

All returns to the factory must be in the original packaging, accompanied by the return authorization, and

must be shipped via insured freight at the customer‘s own expense. A new original packaging can be or-

dered from elysia. The customer may be charged for new factory original packaging if he fails to ship the

product in the original factory packaging.

In case that a product must be returned to the factory from a country outside Germany, the customer shall

adhere to specific shipping, customs, and commercial invoicing instructions given with the return authori-

zation as elysia will not be responsible for transportation costs or customs fees related to any importation or

re-exportation charges whatsoever.

After repair, the product will be returned to the customer via prepaid, insured freight, method and carrier to

be determined by elysia. elysia will not pay for express or overnight freight service or pay for shipments to

locations outside Germany. All damages caused by transport are not covered by this warranty.

Contact data

For technical support please contact:

elysia GmbH

Am Panneschopp 18

41334 Nettetal

Germany

[email protected]

Version 1.1

Printed in Germany

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