Frequently asked questions – HONDA 2014 Ridgeline - Navigation Manual User Manual

Page 130

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130 Navigation System

RIDGELINE KA 31SJC860

Frequently Asked Questions

Ordering a Navigation DVD, Coverage, Map Errors, Limitations

Problem

Solution

I want to buy a new DVD. How do I purchase one?

You cannot obtain a new DVD from the dealer. See Obtaining a Navigation

Update DVD on page 108.

I want to order a DVD. How can I determine the DVD version

in my navigation system?

The version is on the label of your DVD. It starts with “Ver:.” See Changing

the DVD on page 109.

I got a navigation DVD from a friend or an online source, but

it does not work. Why?

Your vehicle was designed to use a white DVD. DVDs with differently

colored labels or from different manufacturers will not operate correctly.
Always obtain DVDs from the DVD order desk. See page 108.

When is my city going to become part of a fully verified
detailed coverage area?

The mapping database vendor is constantly revising map coverage. See
page 108 for ways to obtain the latest detailed coverage information.

Will the navigation system work outside North America?

The navigation system contains maps only for the lower 48 U.S. states,
Hawaii, and portions of southern Canada. The system will not work in

Mexico, Alaska, or overseas. Canada coverage is limited. See Map

Coverage on page 110.

I moved my vehicle from the U.S. mainland to Hawaii (or

from Hawaii to the U.S. mainland). Why does my navigation
system not show the correct map?

The coverage area (Hawaii or U.S. mainland) must be selected by your

dealer.

Can I play video DVDs in my navigation system?

No. The navigation system is designed only to read the white DVD provided
with your vehicle. Map discs for other vehicle manufacturers or PC map

programs will not work.

I found some errors in the database. How do I report them?

Minor errors are bound to occur in a large database. If you encounter major

errors, you can report them following the instructions on page 107.

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