Problems with scanning – Canon CanoScan FB620U User Manual
Page 35
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35
Problems with Scanning
Scanner will not scan
Cause 1:
Scanner not powered up
Solution:
Securely connect the AC adapter to the scanner and electrical outlet
(See Quick Start Guide)
Cause 2:
Scanning unit locked
Solution:
Unlock scanning unit by setting lock switch to unlocked position
(See Quick Start Guide)
Cause 3:
Software incorrectly installed
Solution:
Reinstall software (See Quick Start Guide)
Scanning unit fails to return to ready position (front of scanner)
Cause:
AC adapter out of contact with electrical outlet or scanner while scanning
unit in motion
Solution:
Clear all documents and objects from the document glass, close the document
cover, unplug the AC adapter from the electrical outlet and then plug it back in
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