Canon CanoScan FB620U User Manual

Page 36

Advertising
background image

36

Scan quality is poor

Cause 1:

Document cover is open

Solution:

Close the document cover

Cause 2:

Original document floating on document glass

Solution:

Gently press down on the document cover to prevent the document from
floating

Cause 3:

Improperly closed or floating document cover

Solution:

Hold document cover down with hand during scan

Cause 4:

Dirty document glass or document cover

Solution:

Clean document glass or document cover (

See p. 38

)

Cause 5:

Incorrect scan settings

Solution:

Rescan with adjusted settings (See the ScanGear CS-U User’s Guide electronic
manual)

Cause 6:

A power cord is too close to the scanner

Solution:

Move all power cords away from the top of the scanner and surrounding
area

Glossy color photo will not scan clearly

Cause:

Optical interference created by the photo adhering to document glass
produces striped patterns

Solution 1:

Gently press down on the document cover

Solution 2:

Move the photo on the document glass to break the adhesion

Solution 3:

Clean the document glass (

See p. 38

)

Advertising