International roaming status messages – HTC One E8 User Manual
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Sprint Worldwide Wireless Service
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for providers on the GSM network. If your phone has automatically selected a GSM network while
traveling, then you will need to set the phone to CDMA to access CDMA data services. (See
for a list of services available in each country.
International Roaming Status Messages
You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it appeared.
The following table lists and describes the status messages.
Status Messages
Message Description
Number Not in Service
The number that you entered is not valid.
User Not Available
The phone that you called is either busy, out-of-
range, or turned off. Please try again later.
User Not Authorized
The phone that you called is either busy, out-of-
range, or turned off. Please try again later.
Please Try Later
This service is temporarily not available. Please
try again later.
Service Restricted
Service may not be activated properly. Please
contact Sprint Customer Service to report the
issue for resolution.
Service Not Available
This feature is not available on the current
network.
Emergency Calls Only
Either the service is not activated properly or the
current network is available for emergency
calling only. Adjust your network settings to
check for other available networks. If service is
still not available after adjusting the settings,
contact Sprint Customer Service to report the
issue for resolution.
System Busy. Try Later
The system is experiencing heavy traffic. Please
try again later.
Service Conflict
This service cannot be enabled because an
incompatible service has already been turned
on.
Please Try Again
An error occurred. Note the error code and try
again.
Self Check Error
A fault was detected with your phone. If this error
recurs, note the error and contact Sprint
Customer Service.
Self Check Fail
An operational fault was detected with your