Performing a factory reset from settings, Performing a factory reset using hardware buttons – HTC One E8 User Manual

Page 125

Advertising
background image

Performing a factory reset from settings

1. Go to Settings, and then tap Backup & reset.

2. Tap Reset phone.

3. If you want to delete media, documents, and other data from the phone storage,

select Erase all data.

To also delete media and other data from your storage card, select Erase SD
card.

4. Tap OK.

Performing a factory reset using hardware buttons

If you can’t turn HTC One (E8) on or access settings, you can still perform a factory
reset by using the hardware buttons on HTC One (E8).

The Fast boot option in Settings > Power must not be selected.

1. Press and hold the VOLUME DOWN button, and then press and hold the

POWER button.

2. Wait for the screen with the three Android images to appear, and then release

the POWER and VOLUME DOWN buttons.

3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER

button.

125

Sync, backup, and reset

Advertising