Troubleshooting – COBY TF-DVD7006 User Manual

Page 36

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Coby Electronics Corporation

www.cobyusa.com

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www.cobyusa.com

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TROUBLESHOOTING

If you have a problem with this unit, please read the troubleshooting guide below

and check our website at www.cobyusa.com for Frequently Asked Questions

(FAQs) and firmware updates. If these resources do not resolve the problem,

please contact Technical Support.

COBY Electronics Technical Support

56-65 Rust Street

Maspeth, NY 11378

Hours: 8:00 AM–11:00 PM EST, seven days a week.

Phone: 718-416-3197, 800-681-2629, or 800-727-3592

Email: [email protected]

Web: www.cobyusa.com

There is no power to the device.

Ensure that the Power Switch on the main unit is physically set to the ON

position.

Ensure that the AC adapter cord is securely connected to the player and the

proper wall outlet.

The device will not play the disc.

Ensure that a supported disc is loaded in the player label-side up.

Ensure that the disc’s rating level does not exceed the player’s parental

rating level.

Ensure that the disc is not damaged or too dirty. Clean the disc or try

another disc.

Moisture may have condensed inside the player. Remove the disc and

leave the player on for 1-2 hours and then try again.

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