Cisco BT INET 7941 User Manual

Cisco 7941 ip phone guide, Basic phone features, Transferring calls

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Cisco 7941 IP Phone Guide

Basic Phone Features

To place a call, either:

Lift handset and dial the number.

-

Press the

-

Line

Button

of your extension, then dial.

Press

-

Speaker

button then dial.

Press

-

NewCall

(soft key), then dial.

Press

-

Redial

(soft key) to re-dial the last number.

Press any configured

-

Speed Dial

button.

Note: Also refer to Directory Menu.

To answer a call, either:

Lift handset.

-

Speakerphone: Press

-

Answer

(soft key) or

Speaker

button.

To end a call, either:

Replace handset.

-

Speakerphone: Press

-

Speaker

button or

EndCall

(soft key)

To mute a call:

Press

-

Mute

.

To disengage mute, press

-

Mute

again.

To put a call on hold:

Press

-

Hold

(soft key).

To return to the call, press

-

Resume

(soft key)

Handling multiple calls

If multiple calls are on hold, use

-

Scroll

to select

the desired call then press

Resume

(soft key)

To redial last number dialled:

Press

-

Redial

(soft key).

Pickup calls within group:

Lift handset and press

-

more

(soft key) until you

see

Pickup

(soft key).

Press

-

Pickup

(soft key).

Press

-

Answer

(soft key).

Transferring calls

1.During a call, press

-

Trnsfer

(soft key). This places the call on hold.

2.Dial the number.

-

To perform attended call transfer:

3.When the party answers, announce the call.

-

4.Press

-

Trnsfer

(soft key)and hang up.

To perform unattended call transfer:

3.When phone rings press

-

Trnsfer

(soft key).

4 Hang up.

-

Note:If you do not want to complete the transfer , press

End Call

(soft key), then press

Hold

(soft key) to return

to the original call.

Direct Transfer

You can directly join two independent calls and immediately drop yourself from the call. When you are connected to

one call and have the other on hold:

1.Use the

-

Scroll

key to highlight the call on hold.

2.Press

-

DirTrfr

(soft key)

The two calls are joined into one call.

Forward All Calls

To forward all calls to another number:

Press

-

CfwdAll

(soft key). You will hear two beeps.

Dial the number to which you want to forward all of your calls. The screen will display a message confirming the

-

number or extension to which your calls are being forwarded.

To cancel call forwarding.

Press

-

CfwdAll

(soft key).

Line Buttons/Speed Dial Buttons

Depending on configuration, these buttons provide access to:

Phone lines – the first button will always be your primary extension. Additional lines/

-

extensions that you have access to will appear on the button(s) below.

Frequently dialled numbers (speed-dial buttons)

-

The buttons illuminate to indicate status as follows:

Green, Steady - Active call on this line (off hook).

Green, Blinking - Call on hold on this line.

Orange, blinking - Incoming call ringing on this line.

Red - Line in use by someone else.

Soft Keys
Scroll Keys

Volume Control

Headset

Mute

Speaker

Messages Directories
Services Settings

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