Canon i 250 - Manual (Page 46)

Troubleshooting
44
Troubleshooting Printer Hardware
Problem Possible Cause Try This
Printer Does Not
Start or Printer
Stops During
Print Jobs Print head has
overheated due to
long periods of
continuous printing Stop printing and turn the printer off for at least 15 minutes to allow the print head
to cool down.
The print head tends to overheat when printing continuously for long periods of
time. The print head is designed to automatically pause at line breaks before
resuming printing in order to cool down.
Printing high-
resolution
photographs and
graphics Wait until the print job finishes.
The POWER
POWER POWER POWER lamp flashes green while the print data is being processed. Printing
photographs and high-density graphics can take time.
Printer cable is too
long Avoid using USB cables longer than 16.4 feet.
There may be
problems in your
operating system Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
BJ Print Monitor in Macintosh for the deletion.
1. Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu Opening the Printer Properties Dialog Box Directly from the Start Menu" """
on page 11.
2. Click Maintenance Maintenance Maintenance Maintenance tab and then Start Status Monitor Start Status Monitor Start Status Monitor Start Status Monitor.
3. Click Display Print Queue Display Print Queue Display Print Queue Display Print Queue.
4. Select Cancel All Documents Cancel All Documents Cancel All Documents Cancel All Documents in the Printer Printer Printer Printer menu.
Click Yes Yes Yes Yes when a confirmation message appears.
The print job is deleted.
1. Double-click BJ Print Monitor BJ Print Monitor BJ Print Monitor BJ Print Monitor in the Extensions in the System Folder.
2. Click to select an undesired document and click .
The print job is deleted.
Cannot Print to
End of Job Incorrect page size
selected Verify that the page size setting matches the size of the paper loaded in the
printer:
- Check the Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
- Check the Page Setup Page Setup Page Setup Page Setup tab in the Printer Properties Printer Properties Printer Properties Printer Properties dialog box (for Windows) or
the Page Setup Page Setup Page Setup Page Setup dialog box (for Macintosh) to ensure that it matches the size of
the paper loaded.
Not enough free
space on hard disk Your operating system may be out of free disk space.
Check the available space on your computer’s hard disk.
Caution Caution Caution Caution The area around the print head can become extremely hot
during extended print operation. Always avoid touching the
print head and its peripheral components.
Note In Windows Me or Windows 98
Click to select an undesired document and select Purge Print
Purge Print Purge Print Purge Print
Documents Documents Documents Documents in the Printer Printer Printer Printer menu.