Handling error messages, Troubleshooting 46 – Canon i 250 User Manual

Page 48

Advertising
background image

Troubleshooting

46

Handling Error Messages

When a printer error occurs, the POWER/ERROR lamp flashes. The number of
flashes indicates the type of error that has occurred. Count the flashes and
take the appropriate action to correct the error.

Number of

Flashes

Possible Cause

Try This

Two flashes

Printer is out of
paper

Reload paper and press the RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL button.

Three flashes

Paper jam

If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
press the RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL button. See "Paper jams

Paper jams

Paper jams

Paper jams"

""" on page 45.

Four flashes

Ink tanks installed
incorrectly

Reinstall the ink tanks. Ensure that the tanks are firmly seated in the print head.

Five flashes

No print head
installed/Defective
print head

Install a print head correctly. If the problem still remains, contact a Canon service
representative.

Eight flashes

Waste ink tank
almost full

The printer has a built-in waste ink tank to hold the ink consumed during print
head cleaning.
Eight flashes indicates that this tank is nearly full.
Press the RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL button to clear the error so printing can continue.

Contact the Customer Care Center.

An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and
unplug the printer from the power supply. Plug the printer back in and turn the
printer back on after leaving it about 10 minutes.
If the problem remains, contact the Customer Care Center.

Note

POWER

POWER

POWER

POWER lamp flashes
alternately green and
orange

Advertising