phil&teds promenade - Manual (Page 47)

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PromenAde
Product care / Conseils d’entretien / Produktpflege / Cuidado del producto / Productverzorging
(www.philandteds.com/support) from where you can access
a local customer care team. You will need to provide proof of
purchase. They will inform you of the next step.
Who is covered? The original purchaser buying product from
an authorised dealer. Proof of purchase is required.
What is covered? Workmanship or materials that are deemed
faulty by `, providing the product has at all times
been used in normal conditions, used in accordance with the
instructions & been properly maintained.
What is not covered? Second hand product; modified product;
poorly maintained product; normal wear, fading & fabric cuts;
improper use or care: (by way of example) abnormal use; not
following instructions; excessive load; transport damage i.e.
airline or freight damage.
Customer costs within warranty The customer is responsible
for any inwards freight charge to return product to a `
representative for warranty & or service.
Customer costs outside warranty Where proof of purchase is
not provided or product is outside of the one year warranty
period, ` reserves the right to charge a service fee
and/or charge for parts replaced/repaired.
A return freight charge may apply.
exclusions Any consequential loss or damage to any person
or property directly or indirectly as a result of using a `
product.
WorLdWIde CoVerAGe: If you file a warranty claim outside
of the country of purchase we reserve the right to charge
freight and/or service fees. * Consumers may have extra rights
in some countries or states.
Please register your product purchase through our online warranty
registration by visiting:
www.philandteds.com/register