PiPO V97 HD - Manual (Page 18)

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-18-
Trouble shooting
In seldom conditions, the device might not work properly due to the
misusage or firmware; the device has below solution as reference and will
also release new firmware regularly to improve user experience:
Touch panel can not work accurately
Solution: When the battery gets low to 10% or less, the touch panel might
not work accurately, the device needs recharge.
Can not wake the V97 HD up from the sleep mode
Solution: Long press the power button 10 seconds to power off the device
forcibly and then restart
Device switches off accidentally or can not power on Solution:
Battery might be empty or getting close to empty, recharge the
device for 5~8 hours then power on.
Operation become slow and can not run the app efficiently Solution: There
might be too many apps run in the background which occupy too much
RAM. Install a task manager from app store
and click on the “Task manager” app and stop the unnecessary apps.
Tablet can not boot completely and stay in the “Android” icon Solution:
Power off the device and reload the FW into the device. About how to
reload the FW please refer to the Web site Support.
Thanks for purchasing of this device, if there are issues need support, you can
Email: [email protected]