Troubleshooting – Sceptre X400BV-FHD User Manual
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SCEPTRE X40 HDTV User Manual
Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting
The following table contains the common problems and the solutions to these 
problems. Please check this list before you contact the technicians. 
 
 
Problems
Solutions
Connect power cord correctly. 
Turn on power. 
Connect video cable correctly. 
NO PICTURE
Select the input signal source with proper cable connection with 
the source button. 
ABNORMAL
COLORS
Match the colors on the cables to the ports off the back of the 
television. I.E. red cable to red colored port. 
PICTURE IS TOO
DARK
Adjust your contrast, brightness and lamp settings from the 
OSD Menu. 
Make sure you have connected both your video and audio 
cables. 
AUDIO ONLY NO
PICTURE
The TV’s tuner signal must not be lower than 65 %. 
Make sure the audio cable is connected. 
Readjust your volume via the remote control. 
PICTURE ONLY NO
AUDIO
The TV’s tuner signal must not be lower than 65 %. 
Turn off the TV, unplug it from the socket. Remove the 
batteries out of the remote for 30 minutes. Press the remote 
buttons and the power button randomly for a good 2 seconds, 
and then reinstall the batteries. Try the remote to see if it 
works. 
 
 
REMOTE CONTROL
DOES NOT WORK
 
 
The TV’s remote sensor is also housed in the same place as 
the power indicator light. Please make sure there is line of sight 
from the remote control’s front sensor to the remote sensor of 
the TV. 
CANNOT RECEIVE 
SUFFICIENT 
CHANNELS 
THROUGH THE 
ATSC/NTSC TUNER 
The TV’s tuner signal must not be lower than 65 %. Change 
the direction of your antenna and rescan your channels. If you 
have cable call up your cable company and ask about signal 
strength of your local cable. 
Please adjust your picture setup and make sure the saturation 
and the RGB are not turned all the way down. 
 
NO COLOR 
The TV’s tuner signal must not be lower than 65 %. Check your 
signal. 
WEAK SIGNAL OR 
NO PROGRAM 
SYMBOL ON 
SCREEN 
The TV’s tuner signal must not be lower than 65 %. Change 
the direction of your antenna and rescan your channels. If you 
have cable call up your cable company and ask about signal 
strength of your local cable. 
TV’S UNIVERSAL 
REMOTE CODE 
This television follows SONY’s universal remote code. To 
find the actual code you must read through your own 
universal remote’s guide book.