Scientech S9000 - Manual (Page 20)

TROUBLESHOOTING GUIDE
NOTE: Many problems such as the balance remaining in the turn on sequence, "weird" characters on
the display or "garbage" on the display are caused by connecting the power supply to the balance incorrectly.
The proper procedure is to connect the round DIN connector on the power supply cable to the balance then plug
the power supply into the wall outlet.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The display is blank *Balance not turned on *Press ON/OFF switch
*Power cable not plugged in *Plug in power cable
*No power from AC outlet *Turn on circuit breaker
*Change AC outlets
OL appears in display *Maximum capacity exceeded *Reduce container weight
*Weigh sample in smaller increments
*Switch to high range (dual range units)
*Shipping clamp is on *Loosen clamp (see page 4)
UL appears in display *Pan is not in place *Insure pan is positioned properly
*Balance is out of range *Press ZERO switch
*Shipping clamp is on *Loosen clamp (see page 4)
The display is unstable *Drafts (air currents are present) *Install windscreen, relocate balance
*Vibrations are present *Isolate balance from vibration, relocate
balance
Weight readings are incorrect *Balance is out of calibration *Recalibrate balance
*Balance is not level *Level balance
*Display was not zeroed before weight
was placed on pan
*Press ZERO switch before weighing
*Object being weighed is touching
windscreen or balance case top
*Reposition object
*Unit of weight selection is incorrect *Select proper weighing mode
Display stays in turn on sequence *Pan not in place *Place pan on balance
*Drafts or vibrations present *Isolate or relocate balance
*New windscreen has been installed *Raise pan height
*Shipping clamp is on
*Power supply connected to wall outlet
before balance connector
*Loosen clamp (see page 4)
*Unplug power supply from wall then
replug into wall
Err 1 appears in display *Calibration weight is incorrect *Use calibration weight that appears in
balance display
Err 2 appears in display *Balance not warmed up enough for
calibration to be performed
*Plug in and turn on balance for 1 hour
Err 3 through 14 appears in display *Service is required *Call Scientech's Service Department at
(800) 525-0522 or (303)444-1361 or
email us at [email protected].
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