Shellab SMO38HP-2 - Manual (Page 15)

15
OTHER
Controller on at all times - "locked-up"
1/ Adjust set point to room temperature. If the light goes out but is still
heating, replace the solid state relay.
2/ turn unit off and on to reset
3/ if cannot change any condition on the front panel, call Customer
Service
Controller timer resets on its own
1/ confirm that power from wall is consistent and within specs
2/ call Customer Service with serial number
Front panel displays are off
1/ Check for wire damage.
Unit or wall fuse/circuit breaker is blown
1/ check wall power source
2/ compare current draw and compare to specs on data plate
3/ see what other loads are on the wall circuit
Unit will not turn on
1/ check wall power source
2/ check fuse/circuit breaker on unit or in wall
3/ see if unit is on, e.g., fan or heater, and just controller is off
4/ check all wiring connections, esp. around the on/off switch
Unit is smoking –out of box
1/Put unit under vent and run at full power for one hour.
2/Models 1601 and 1605 follow special burn in procedures in section 6.0
Contamination in chamber
1/ see cleaning procedure in operator’s manual
2/ develop and follow SOP for specific application; include definition of
cleaning technique and maintenance schedule
Contamination in sample
1/ see “Contamination in chamber”
2/ reduce air flow in chamber by dampening down inlet restrictor; be sure
to verify adequate temperature uniformity at the reduced air flow
3/ protect open samples from areas of maximum air current, e.g., inlet air
ducts
SERVICE
If this product should require service, contact your service representative. For
information on where to reach customer service please see the front cover of this
manual. Should return of this product be necessary a return Authorization
number must be obtained and the product shipped according to your
representatives instructions to the indicated service center, if a return
authorization number is not obtained for the product it will be returned back to the
sender. To insure prompt handling, the return authorization number should be
placed on the outside of the package and a detailed explanation of the return
enclosed with the item. After receiving the Return Authorization number, the item
must be received within 30 days if not the return authorization will be void.