Unpacking and inspection, Visible loss or damage, Concealed loss or damage – Sonics GXL User Manual

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I N S T R U C T I O N M A N U A L • M O D E L G X L P O W E R S U P P LY

5

U N P A C K I N G A N D I N S P E C T I O N

Before unpacking the equipment, check the shipping carton for any visible

damage. If you see any, be sure to follow the procedures described below

under “Visible Loss or Damage.” Otherwise, proceed to remove the

equipment from the carton. Before storing any packing material, check it

carefully for small parts. Then perform a visual inspection of the equipment

to detect any evidence of damage which might have occurred during

shipment. Check the following:

1. all components against the enclosed packing list,

2. all module plug-in units,

3. all wire plug-in connections.

The equipment was carefully packed and thoroughly inspected before

leaving our factory. All units are tested and checked for problems prior to

shipping. It is asked that when a problem does occur that all parts and

components be inspected for damage (especially when the unit is not in

working order when received). Responsibility for safe delivery was assumed

by the carrier upon acceptance of the shipment. Claims for loss of damage

sustained in transit must therefore be made upon the carrier, as follows:

VISIBLE LOSS OR DAMAGE

Any external evidence of loss or damage must be noted on the freight bill or

express receipt, and signed by the carrier’s agent. Failure to adequately

describe such external evidence of loss or damage may result in the carrier’s

refusal to honor a damage claim. The form required to file such a claim will

be supplied by the carrier.

CONCEALED LOSS OR DAMAGE

Concealed loss or damage means loss or damage which does not become

apparent until the merchandise has been unpacked. The contents might

have been damaged in transit due to rough handling even though the

container may not show external damage. When the damage is discovered

upon unpacking, make a written request for inspection by the carrier’s agent

within 48 hours of the delivery date. Then file a claim with the carrier since

such damage is the carrier’s responsibility. The form required to file such a

claim will be supplied by the carrier. Do not destroy packing materials, or

move material from one location to another before the carrier makes their

inspection.

If the system or any unit is damaged, notify Sonics. Sonics will arrange for

repair or replacement of damaged equipment without waiting for the claim

against the carrier to be settled, provided a new purchase order is issued to

cover the repair or replacement costs. Should any damage, shortage or

discrepancy exist, please notify us immediately.

NOTE: We

recommend keeping

all carton(s) and

packing material in

case it might be

necessary to move

the equipment, or to

ship it for repair.

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