General description, Features, Handling precautions – Toa S-20S Ver.5.0 User Manual

Page 46: Troubleshooting

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13. TROUBLESHOOTING

[When audio data cannot be transferred]

Cause

Remedy

USB cable is not correctly connected.

Pull out the USB cable and reinsert it.

Power is not supplied to the Sound

Repeater.

Check to ensure that power is being supplied to the Sound

Repeater.

[When files cannot be programmed or written]

Cause

Remedy

The same filename as already saved is

to be used.

Change filenames.

[When "Invalid file" indication is displayed]

Cause

Remedy

The Wave files to write do not meet the

specifications on

p. 14

.

Change the Wave files to meet the specifications on

p. 14

.

URL: http://www.toa.jp/

Cause

Remedy

USB cable is not

correctly connected.

Unplug the USB cable, then reinsert it.

PC’s USB disabled.

When connecting the Sound Repeater to the PC, if the Step 9 screen for the USB

driver installation is not displayed, the PC may be set to disable USB.

Check PC settings with the following procedure:
Step 1. Select "Start Control panel" to display all control panel’s items.
Step 2. Click "Hardware and sound Device manager."
Step 3. Check to be sure that there is no "!" or "X" symbol in "USB Controller"and

"USB Root Hub." When "!" or "X" symbols are displayed, perform settings so

that USB can be used. For the setting procedure, refer to the PC instruction

manual.

Unknown device

programmed.

When the driver cannot be correctly installed, the Sound Repeater may be

recognized as an "Unknown Device," making installation impossible thereafter.

Delete "Unknown Device" with the following procedure:
Step 1. Select "Start Control panel" to display all control panel’s items.
Step 2. Click "Hardware and sound Device manager."
Step 3. Ensure there is no "Other Device."
Step 4. When there is "Other Device," click that tab. If there is "Unknown File"under

the tab, select and delete it.

Step 5. Remove the USB cable and after reinserting it, reinstall the driver.

[When the USB driver cannot be installed]

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