General description, Features, Handling precautions – Toa S-20S Ver.5.0 User Manual
Page 46: Troubleshooting

13. TROUBLESHOOTING
[When audio data cannot be transferred]
Cause
Remedy
USB cable is not correctly connected.
Pull out the USB cable and reinsert it.
Power is not supplied to the Sound
Repeater.
Check to ensure that power is being supplied to the Sound
Repeater.
[When files cannot be programmed or written]
Cause
Remedy
The same filename as already saved is
to be used.
Change filenames.
[When "Invalid file" indication is displayed]
Cause
Remedy
The Wave files to write do not meet the
specifications on
Change the Wave files to meet the specifications on
URL: http://www.toa.jp/
Cause
Remedy
USB cable is not
correctly connected.
Unplug the USB cable, then reinsert it.
PC’s USB disabled.
When connecting the Sound Repeater to the PC, if the Step 9 screen for the USB
driver installation is not displayed, the PC may be set to disable USB.
Check PC settings with the following procedure:
Step 1. Select "Start Control panel" to display all control panel’s items.
Step 2. Click "Hardware and sound Device manager."
Step 3. Check to be sure that there is no "!" or "X" symbol in "USB Controller"and
"USB Root Hub." When "!" or "X" symbols are displayed, perform settings so
that USB can be used. For the setting procedure, refer to the PC instruction
manual.
Unknown device
programmed.
When the driver cannot be correctly installed, the Sound Repeater may be
recognized as an "Unknown Device," making installation impossible thereafter.
Delete "Unknown Device" with the following procedure:
Step 1. Select "Start Control panel" to display all control panel’s items.
Step 2. Click "Hardware and sound Device manager."
Step 3. Ensure there is no "Other Device."
Step 4. When there is "Other Device," click that tab. If there is "Unknown File"under
the tab, select and delete it.
Step 5. Remove the USB cable and after reinserting it, reinstall the driver.
[When the USB driver cannot be installed]
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