Ram Trucks 2015 Chassis Cab Commercial - Warranty Manual - Manual (Page 33)

D. If Unable to Contact Roadside Assistance:
If you are unable to contact Roadside Assistance and you
obtain towing services on your own, you may submit
your original receipts from the licensed towing or service
facility, for services rendered within 30 days of the
occurrence. Be sure to include your vehicle identification
number, odometer mileage at the time of service and
current mailing address. We will process the claim based
on vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amounts you actually
paid, based on the usual and customary charges for that
service in the area where they were provided. Chrysler
Group LLC’s determination relating to reimbursement
are final. Correspondence should be mailed to:
Chrysler Towing Assistance
P.O. Box 9145
Medford, MA 02155
Attention: Claims Department
6.3 Emergency Warranty Repairs
If you have an emergency and have to get a warranty
repair made by someone other than an authorized
Chrysler, Dodge, Jeep or Ram dealer, follow the reim-
bursement procedure in 6.1(C).
6.4 Getting Service Under the Federal
Emission Performance Warranties
A. Steps You Can Take, and How to Get More
Information
To get warranty service -- even if you’re traveling -- take
your truck to any Chrysler, Dodge, Jeep or Ram dealer.
(Chrysler recommends that you take your truck to a
dealer who sells the same make of truck as yours.) That
dealer will perform any warranty service without charg-
ing you for diagnosis, parts or labor.
HOW TO GET WARRANTY SERVICE
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