Pg 11 – Compaq XL280 User Manual

Page 47

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P

RESARIO

N

OTEBOOK

M

AINTENANCE

AND

S

ERVICE

G

UIDE

1800 S

ERIES

T

ROUBLESHOOTING

11

Presario 1800/1800T Series

Models: XL280, XL380, XL381,

and XL390

Keyboard Test Error Codes

Error Code

Description

Recommended Action

300-xx

Failed ID Test

The following steps apply to error codes

300-xx through 304-xx:

1. Check the keyboard connection. If

disconnected, turn off the Notebook
and reconnect the keyboard.

2.

Replace the keyboard

and retest.

3.

Replace the system board

and retest.

301-xx

Failed Self-Test/Interface Test

302-xx

Failed Individual Key Test

304-xx

Failed Keyboard Repeat Test

Parallel/Printer Test Error Codes

Error Code

Description

Recommended Action

401-xx

Printer failed or not connected

The following steps apply to error codes

401-xx through 403-xx:

1. Connect the printer.
2. Check power to the printer.
3. Install loopback connector on printer

port and retest.

4. Check port and IRQ configuration.
5.

Replace the system board

and retest.

402-xx

Failed Port Test

403-xx

Printer pattern test failed

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