Before calling for service – Sears 911.91768 User Manual
Page 18
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BEFORE CALLING FOR SERVICE
To save you time and money, before making a service call, check the list below for any
problem you may feel you have with the performance of your range. If the problem is
something you cannot repair, use the Consumer Service Numbers located at the back of this
manual.
When making any callSf have the model number^ repair parts listt use
and care manual and the date of purchase available.
P R O B L E M
P O S S IB L E C A U S E
P O S S IB L E S O L U T IO N
Oven will not work;
totally inoperative.
No power to range.
a. Check the household circuit
breaker or fuse box.
b. Check to make sure the range is
plugged in.
Foods do not
a. Oven is not
a. Be sure to preheat until the tone
bake properly.
preheated.
sounds.
b. Improper rack or pan b. Maintain uniform air space around
placement.
pans and utensils. See oven
cooking section.
c. Oven vent blocked or c. Keep vent clear.
covered.
d. Improper use of foil.
d. Racks should not be covered
during baking.
e. Improper
e. Reduce temperature 25 degrees
temperature setting for
for glass or dull/darkened pans.
utensil used.
f. Recipe not followed.
f. Check recipe and measurement.
g. Improper oven control g. Check the temperature adjustment
calibration.
following this section.
h. Range and oven rack h. Check the installation instructions
not level.
for leveling.
Oven temperature
Oven control calibration.
See oven cooking section.
seems inaccurate.
Oven light does
a. Light switch is in
a. Check switch setting.
not work.
off position.
b. Bulb needs
b. Check or replace light bulb.
replacing.
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before calling for service continued