Before calling for service – Sears 36519 User Manual

Page 26

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Before Calling for Service

Save time and money — Check this list before you call for service.

To eliminate unnecessary service calls, first, read alt the instructions in this manual carefully. Then, if you have a problem,
always check this list of common problems and possible solutions before you cal! for service.

If you do have a problem you cannot fix yourself, call your nearest Store or Service Center for help. When calling, have

PROBLEM

POSSIBLE CAUSE

DON’T CALL FOR SERVICE UNTIL

YOU CHECK

• Range does not work; totally in-

• No power to range

• Check household circuit breaker or fuse.

operative

• Check power cord to be sure it is plugged in.

• Cooktop burners and oven

• Gas supply not connected or not

• To check if the gas is turned on, light the

burners do not work

turned on; if using L.P. gas. tank

cooktop burners with a match by following the

may be empty

steps in the ignition section of this manual. If
the burners do not light, check the shut-off

valve below the lift-up cooktop (see valve to
be sure that it is in the open position).

If using L.P. gas; is there any gas in the L.P.

tank?

• Range not properly grounded or

polarized; this can affect spark
ignition

• Check installation section in this manual.

• Controls not set correctly

’ Check operating instructions in this manual.

• Burners not adjusted properly

• See the installation section in this manual.

• Shut-off valve below cooktop is

not in the open position

• Check installation section in this manual.

• Cooktop burner does not work;

• Soil clogging holes (ports) in

• See the removable cooktop burner section

oven OK

burner or burner assembly mis­
aligned

and the cleaning tips in this manual.

• Improper operation of control

• Be sure to push knob in while turning.

• Burners not adjusted properly

• See the installation section in this manual.

• Foods do not bake properly

• Oven not preheated long

■ Be sure to preheat:

enough

15 minutes

or until preheat tone signals

• Improper rack or pan place-

• Maintain uniform air space around pans and

ment

utensils; see oven cooking section.

■ Oven vent blocked or covered

• Be sure oven vent (in panel behind cooktop)

is not blocked.

• Improper use of foil

• Foil use not recommended.

• Improper temperature setting

• Reduce temperature 25 degrees for glass or

for utensil used

dull/darkened pans.

* Recipe not followed

• Is recipe tested and reliable?

• Improperthermostalcalibration

• Check oven temperature adjustment proce­

dures (next page).

• Range and oven rack not level

• Check the installation section for leveling

instructions.

1 • Using improper cookware

• See oven cooking section.

26

GSER02-3

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