Before calling for service – Sears 30229 User Manual

Page 14

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BEFORE CALLING FOR SERVICE

Save time and money - Check this list before you call for service.

To eliminate unnecessary service calls, first, read all the Instructions In this manual carefully. Then, If you have a
problem, always check this list of common problems and possible solutions before you call for service.

If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When

calling, have this manual and your Repair Parts List handy with the model, serial number and purchase date.

PROBLEM

POSSIBLE CAUSE

DON’T CALL FOR SERVICE

UNTIL YOU CHECK

• Foods do not broil

properly

• Improper rack position

• Oven preheated

• Improper utensil used

• Improper broiling time

• Oven door open

Check broiler pan placement In broiling

section.

• Do not preheat when broiling.

• Use broiler pan and grid supplied with range.

• Check broiling chart in broiling section.

• Close oven door.

• Oven smokes

• Dirty oven

Broilerpanfuilof greaseieft

in oven

• Check for heavy spillover.

• Clean pan and grid after each use.

• Be sure that the sump (grease well) is to the

front of the range when broiling.

1 • Continuous-Cleaning

j

oven finish looks

soiled (continuous-
ciean models only)

• Heavy spillovers were not

wiped up

• See continuous-cleaning oven Information In

the cleaning section.

The continuous-cleaning oven finish will not
keep your oven spotless, only presentably

• clean.

• Oven burners do not

work

• Gas supply not connected

or not turned on; if using

L.P. gas, tank may be empty

• Controls not adjusted

properly

• Burners not adjusted

properly

• Check the reducer shut-off valve and the gas

supply shut-off valve to be sure they are open

(see installation section).

If using L.P. gas. Is there any gas in the L.P.
tank?

• Check operating instructions In this manual.

• See the Installation section In this manual.

• Foods do not bake

properly

• Oven not preheated long

enough

• Improper rack or pan

placement

• Improper use of foil

• Improper temperature

setting for utensil used

• Recipe not followed

• Improper thermostat

calibration

• Using improper cookware

Be sure to preheat until notification tone

sounds, or for 15 minutes.

• Maintain uniform air space around pans and

utensils; see oven cooking section.

• Foil use not recommended.

• Reduce temperature 25" for glass or dull/

darkened pans.

• Is recipe tested and reliable?

Check

oven

temperature

adjustment

procedures (next page).

• See oven cooking section.

Oven

display

is

flashing “F” and a
number; oven stops
working

• Possible oven malfunction

• Press CLEAR/OFF. Let oven cool down for 1

hour. Place oven back into operation. If
problem repeats, call for service.

13

NGSER01-1

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