Cisco 3750 Series - Manual (Page 9)

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Software Updates
In addition to the Limited Lifetime Hardware Warranty, Cisco is offering ongoing Cisco IOS ® Software updates on
LAN access switches free of charge for these platforms. For the life of the product, updates within the release and
feature set purchased will be made available to customers through the Software Center at:
http://www.cisco.com/public/sw-center/sw-switching.shtml.
Ongoing software updates will be available for the Cisco Catalyst 3750 Series. Updates are applicable only for
releases that Cisco makes available. This statement supersedes any previous warranty or software statement and is
subject to change without notice.
Q. What types of service and support are available for the Cisco Catalyst 3750 Series switches?
A. A full complement of life-cycle service and support is available for the Cisco Catalyst 3750 Series. From
implementation to operation and optimization, Cisco offers Technical Support Service and Advanced Service
delivered either directly or through one of its best-in-class partners.
Technical Support Service
Technical Support Service is available through SMARTnet
®
and SMARTnet Onsite. SMARTnet augments the
resources of your operations staff by providing them with access to expertise, both online and on the telephone, and
a range of hardware Advance Replacement options. SMARTnet Onsite complements the hardware Advance
Replacement feature by adding the services of a field engineer, services that can be critical for those locations where
staffing is insufficient or unavailable to perform parts replacement activities. For more information about
SMARTnet, visit:
http://www.cisco.com/warp/public/cc/serv/mkt/sup/ent/snet/.
Advanced Service
Total Implementation Solutions (TIS) offers a full range of implementation solutions including project management,
project engineering, configuration, staging, and rollout coordination, and ensuring correct installation and
deployment. Configuration services now include development and verification of configuration for intelligent
services such as QoS and multicast. For more information about Total Implementation Solutions, visit:
http://www.cisco.com/warp/public/cc/serv/mkt/sup/ent/tis/.
For more information about configuration services for QoS and multicast, contact [email protected].
Product and Contact Information
Q. Where can I find technical and product specifications and other additional information about the Cisco Catalyst
3750 switches?
A. For product literature including data sheets and product specifications, see the Cisco Catalyst 3750 Web site at:
http://www.cisco.com/go/catalyst3750.
Q. What are the part numbers for the Cisco Catalyst 3750 switches? When does it become orderable?
A. The part number and orderability information for the new Cisco Catalyst 3750 switches is available at:
http://www.cisco.com/go/catalyst3750.