Service, How to obtain service – Maytag X9112VUV User Manual

Page 14

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SERVICE

BEFORE CALLING A SERVICE TECHNICIAN, CHECK THE FOLLOWING:

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1. Oven burner fails to light or oven does

not operate

a. power supply not connected

(pilotless ignition)

b. power failure (pilotless ignition)

a.

connect power, check circuit breaker or

fuse box

b.

an oven equipped with pilotless ignition

will not operate during a power failure or

if disconnected from power. See page 4

2. Popping sound heard when burner

extinguishes

This is a normal sound that occurs with some

The popping sound is not a safety hazard an

types of gas when a hot burner is turned off.

d will not damage the appliance.

3. Clock and/or oven light does not work

a. power supply not connected

b. bulb may be loose or burned out

c. malfunctioning switch

d. malfunctioning clock or loose wiring

a.

connect

power

supply,

check

circuit

breaker or fuse box

b. tighten or replace light bulb

c. call serviceman to check

d. call serviceman to check

4. Moisture condensation on oven

window, if equipped

a. it is normal'for the window to fog during

the first few minutes the oven is on

b. cloth saturated with water is used to

clean the window

a.

leave door ajar for one or two minutes to

aliow moisture to escape

b. Use a damp cloth to clean window to

prevent excess water from seeping

between the panels of glass

5. Oven temperature inaccurate

food takes too long or cooks too

fast

pale browning

food over-done on outside and

under-done in center

over browning

a. oven not preheated

b. incorrect rack position

c. incorrect use of aluminum foil

d. oven bottom incorrectly replaced

e. oven thermostat sensing device out of

holding clip(s)

a. preheat oven 10 to 15 minutes

b. seepages

c. seepages

d. replace oven bottom correctly

e.

reinstall

sensing

device

securely

into

clip(s) '

See Problem Chart on page 7

See baking tips on page 6

6. Poor baking results

See pages 4 to 7 for information on

baking

7. Oven smokes excessively during a

broil operation

a. food too close to burner

b. meat has too much fat

c. sauce applied too early or marinade not

completely drained

d. soiled broiler pan

e. broiler insert covered with aluminum foil

a. move broiler pan down one rack position

b. trim fat

c. apply sauce during last few minutes of

cooking. If meat has been marinated,

drain thoroughly before cooking

d.

always clean broiler pan and insert after

each use

e. never cover insert with foil as this pre­

vents fat from draining to pan below

8. Poor broiling results

a.

oven set incorrectly

b.

incorrect rack position

a.

turn knob to broil

b.

raise or lower rack one position

HOW TO OBTAIN SERVICE

When your appliance requires service
or replacement parts, contact your

Dealer or Authorized Servicer. Use only

genuine factory. Consult the Yellow

Pages in your telephone directory

under appliance for the service center
nearest you.

If you are unable to obtain service, write

to us. Our address is found on the rating

plate. See inside front cover for location
of rating plate. Be sure to include your

name, address, and phone number,

along with the model and

numbers of the appliance.

serial

If you are not satisfied with the local
response

call

or

write

Maytag

Customer

Service,

240

Edwards

Street, S.E., Cleveland, TN 37311,

(615) 472-3500.

If you did not receive satisfactory

service through your servicer or Maytag

Customer Service you may contact the
Major Appliance Consumer Action
Panel. Include your name, address.

and telephone number, as well as the
model and serial numbers of the
appliance. Write to: Major Appliance
Consumer Action Panel, 20 North

Wacker Drive, Chicago, Illinois 60606.

MACAP {Major Appliance Consumer

Action Program) is an independent

agency sponsored by three trade
associations as a court of appeals on
consumer complaints which have not
been resolved satisfactorily within a
reasonable period of time.

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