Cisco Cisco Unified Communications Server 2000.4.3a User Manual

Page 27

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27

Installing the Operating System on the Cisco Unified Communications Server, Versions 2000.4.3 and 2000.4.3a

OL-10221-02

Installing Operating System Software Updates

•

Verify that you have enough free disk space on the server. Make sure that you have 1 GB of free disk
space. Delete any unnecessary files. Remove old log files, CDP records, old installation files, and
so on.

•

Close all programs.

To install the software update, perform the following procedure:

Procedure

Step 1

Before you install the software update, review the

“Frequently Asked Questions About Operating

System Software Updates” section on page 24

.

Step 2

Click

http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des.

Note

To obtain the update from the web, you must log in with your Cisco Connection Online (CCO) username
and password.

Step 3

In the window that displays, locate the readme document for the software update.

Step 4

Review the readme document for specific installation procedures, notes, caveats, and compatibility
information.

Step 5

Download the software update to your hard drive.

Step 6

Keep track of the location where you save the downloaded file.

Step 7

To begin the installation, double-click the downloaded file.

Step 8

Perform the installation on every server where the update is supported, starting with the Cisco Unified
CallManager publisher database server followed by the subscriber servers one at a time.

Step 9

Perform post-installation tasks, as described in the

“Additional Tasks (Post-Update)” section on page 27

.

Additional Tasks (Post-Update)

•

Enable all Cisco-verified, third-party applications and services that you disabled before the update;
reboot the server.

•

Verify that the following services are running:

–

MS-SQL Agent, MS-SQL Server, and other SQL dependencies

–

DC Directory

–

SNMP and its dependencies

–

IIS Admin and its dependencies on the publisher database server

–

Network Time Protocol

Tip

If the services are not running, start the services by choosing Start > Settings > Control Panel
> Administrative Tools > Services
. From the Services window, right-click the service and
choose Start.

•

Verify that you can place and receive calls and that all features work as expected. For more
information on supported features, refer to the application documentation that support the features;
for example, refer to the Cisco Unified CallManager Features and Services Guide.

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