Technical specification, Guarantee, Worldwide guarantee – Arcam 8SE User Manual
Page 7: Claims under guarantee, Problems
Attention! The text in this document has been recognized automatically. To view the original document, you can use the "Original mode".

Technical specification
Alpha 7SE
Alpha 8SE
24 bit multi-level D^lta-Sigma digital to analogue conversion.
bit PWM DAC plus HDCD
Alpha 9
High resolution proprietary multi-bit current output digital to analogue conversion.
24 bit
dCS
Ring DAC plus HDCD
Laser pick-up
3 beam
Power consumption(max)
25VA max
Laser wavelength
780nm
Dimensions W/D/H mm.
430x290x85
Numerical Aperture
0.45
Weight Alpha 7SE
3.6kg nett/ 5.1 kg packed
Dynamic Range
l06dB
Alpha 8SE
4.1 kg nett/ 5.6kg packed
Signal to noise ratio (CCIR)
>IOOdB
Alpha 9
4.1 kg nett/ 5.6kg packed
Harmonic distortion (Odb, 1 kHz)
<0.005%
Frequency response (-O.SdB)
20Hz-20kHz
Supplied accessories
Mains lead
Output level (Odb)
2.3Vrms
Remote control
Output ifinpedance
50Q (I50Q on Alpha 7SE)
2xAAA batteries
Minimum recommended load
5l<n
Digital output connection
75Q co-axia
E&OE
Optical toslink
Guarantee
WORLDWIDE GUARANTEE
This entitles you to have the unit repaired free of charge, during
the first two years after purchase, at any authorised Arcam
distributor provided that it was originally purchased from an
authorised ARCAM dealer or distributor The manufacturer can
accept no responsibility for defects arising from accident, misuse,
abuse, wear and tear; neglect or through unauthorised adjustment
and/or repair, neither can they accept responsibility for damage or
loss occurring during transit to or from the person claiming under
the guarantee.
The warranty covers:
Parts and labour costs for two years from the purchase date.
After two years you must pay for both parts and labour costs.
The warranty does not cover transportation costs at any time.
CLAIMS UNDER GUARANTEE
This equipment should be packed in the original packing and
returned to the dealer from whom it was purchased, or failing this,
directly to the Arcam distributor in the country of residence.
It should be sent carriage prepaid by a reputable carrier - NOT by
post. No responsibility can be accepted for the unit whilst in
transit to the dealer or distributor and customers are therefore
advised to insure the unit against loss or damage whilst in transit.
For further details contact Arcam at:
ARCAM Customer Support Department, Pembroke Avenue,
Denny Industrial Centre, Waterbeach,
Cambridge, CB5 9PB, England.
Telephone: (01223) 203203 Fax: (01223) 863384
PROBLEMS!
If your dealer is unable to answer any query regarding this or any
other Arcam product please contact Arcam Customer Support on
+44 (0) 1223 203203 or write to us at the above address and we
will do our best to help you.