Arcam Alpha 9C - Manual (Page 7)

Guarantee Information
GUARANTEE FOR UK SALES GUARANTEE FOR SALES IN THE EUROPEAN ECONOMIC AREA (EEA)
This equipment is guaranteed for two years from the date of purchase (parts and
iabour only), provided that it was originally purchased from an authorised dealer
under a consumer sale agreement. (The words "consumer sale" shall be construed
in accordance with Section 15 of the Supply Of Goods [Implied Terms] Act 1973).
The manufacturer can accept no responsibility for defects arising from accident,
misuse, abuse, wear and tear, neglect or through unauthorised adjustment and/or
repair, neither can they accept responsibility for damage or loss occurring during
transit to or from the person claiming under this guarantee.
This guarantee is applicable within the UK only. It is transferable to subsequent
purchasers, but the liability of the manufacturer is limited to the cost of repair of the
defective parts and under no circumstances extends to consequential loss or
damage.
CLAIMS UNDER THIS GUARANTEE
This equipment should be packed in the original packing and returned to the dealer
from whom it was purchased, or failing this, directly to Arcam. It should be sent
carriage prepaid by a reputable carrier - NOT by post. No responsiblity can be
accepted for the unit whilst in transit to the factory, or an agent, and customers are
therefore advised to insure the unit against loss or damage whilst in transit.
If the original packing is not available, replacement packing can be purchased from
Arcam.
DO NOT CONSIGN THE EOUIPMENT TO ARCAM UNLESS YOU HAVE BEEN
SPECIFICALLY REQUESTED TO DO SO BY THE CUSTOMER SUPPORT
DEPARTMENT.
DO NOT UNDER ANY CIRCUMSTANCES ATTEMPT TO DISASSEMBLE THE
EQUIPMENT BEFORE DESPATCH.
This unit is covered by a European Economic Area warranty, provided to you under
the terms of Article 85 of the Treaty of Rome 1957.
This entitles you to have the unit repaired free of charge, during the first two years
after purchase, at any authorised Arcam distributor within the EEA, provided that
it was purchased from an authorised ARCAM dealer or distributor within the EEA.
The manufacturer can accept no responsibility for defects arising from accident,
misuse, abuse, wear and tear, neglect or through unauthorised adjustment and/or
repair, neither can they accept responsibility for damage or loss occurring during
transit to or from the person claiming under this guarantee.
Countries of the European Economic Area are: Austria, Belgium, Denmark, Eire,
Finland, France, Greece, Germany, Great Britain, Holland, Iceland, Italy,
Lichtenstein, Luxembourg, Norway, Portugal, Spain, Switzerland and Sweden.
This includes the Canary Islands, the Channel Islands, the Isle of Man, Corsica and
Sardinia.
This warranty remains in force for two years from the date of purchase as long as
the unit remains in free circulation. Units exported from the EEA and subsequently
re-imported are not subject to this warranty.
CLAIMS UNDER GUARANTEE
This equipment should be packed in the original packing and returned to the dealer
from whom it was purchased, or failing this, directly to the Arcam distributor in the
country of residence. It should be sent carriage prepaid by a reputable carrier -
NOT by post. No responsiblity can be accepted for the unit whilst in transit to the
dealer or distributor and customers are therefore advised to insure the unit against
loss or damage whilst in transit.
For further details contact Arcam at:
You can contact the manufacturer at the following address:
ARCAM Customer Support Department,
Pembroke Avenue,
Denny Industrial Centre,
Waterbeach,
Cambridge,
CB5 9PB,
England.
Telephone: -r44 (0)1223 203203
Fax: +44(0)1223 863384
e-mail: [email protected]
ARCAM Customer Service Department, Pembroke Avenue, Denny Industrial
Centre, Waterbeach, Cambridge, CB5 9PB, England.
Telephone: (01223) 203203 Fax:(01223) 863384
e-mail [email protected]
GUARANTEE FOR SALES IN THE REST OF THE WORLD
This equipment is guaranteed in the country of purchase only, provided that it was
purchased from an authorised ARCAM dealer or distributor.
The manufacturer can accept no responsibility for defects arising from accident,
misuse, abuse, wear and tear, neglect or through unauthorised adjustment and/or
repair, neither can they accept responsibility for damage or loss occurring during
transit to or from the person claiming under this guarantee.
You should state clearly your name and address, the date and place of purchase
together with a brief description of the fault.
In the event of equipment being returned which, after having been tested, is found
to comply with the published specification, the manufacturer reserves the right to
charge a reasonable fee for testing the equipment and for the return carriage.
THIS GUARANTEE IN NO WAY VARIES OR REMOVES A PURCHASER'S
STATUTORY RIGHTS.
Full details of the guarantee can be obtained from the distributor in the country of
purchase.
For your convenience a list of Arcam distributors is included on the rear of this
leaflet. For any countries not listed please contact: Arcam Customer Services
Department directly.
CLAIMS UNDER GUARANTEE
This equipment should be packed in the original packing and returned to the dealer
from whom it was purchased, or failing this, directly to the Arcam distributor in the
country of purchase. It should be sent carriage prepaid by a reputable carrier -
NOT by post. No responsiblity can be accepted for the unit whilst in transit to the
dealer or distributor and customers are therefore advised to insure the unit against
loss or damage whilst in transit.
PROBLEMS?
If your dealer is unable to answer any query regarding this or any other Arcam product please contact Arcam Customer Support on
+44 (0)1223 203203 or write to us at the address on the back cover of this handbook and we will do our best to help you.