3DLABS Oxygen GVX1 Pro - Manual (Page 25)

Troubleshooting
3Dlabs Graphics Accelerator Card User's Manual 19
Question:Since installing the 3Dlabs Graphics Accelerator Card, my system
either hangs or crashes to a blue screen when I try to start up, or the
system starts up but VGA graphics don’t display.
Solution: Try to disable “VGA Palette Snoop.” Follow these steps.
1. Remove the 3Dlabs Graphics Accelerator Card and reinstall your old
graphics card. See Chapter 1- Installation, for instructions.
2. Restart your system and enter Setup at the on-screen prompt. The
key command to enter Setup can differ with each BIOS, so consult
your system documentation if you do not see the command displayed
as the system boots.
3. Disable VGA Palette Snoop, again consulting your system
documentation for its specific location in your BIOS.
4. Choose Exit and Save Settings.
5. Shut down, remove your old graphics card, and reinstall your 3Dlabs
Graphics Accelerator Card.
6. Make sure that you are not using an old graphics board driver, and
that you have uninstalled any other graphics drivers — particularly
those provided by other companies using 3Dlabs chipsets.
7. Please see the Oxygen and Permedia System Integration Guide in the
Troubleshooting FAQ section at http://www.3dlabs.com/support
8. You may need to update your system BIOS. See your system
documentation for system BIOS update information.
Question:I’m experiencing network problems since I installed my 3Dlabs
Graphics Accelerator Card.
Solution: You may need to reinstall or update your Ethernet driver. See your
system or Ethernet adapter documentation for more information.
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If you cannot find the problem you are experiencing, or the solution to a problem,
listed in this chapter, check the Troubleshooting FAQ list at
http://www.3dlabs.com/support , or contact your 3Dlabs vendor for additional help.