Problem solving – DeLonghi EC710 User Manual

Page 11

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Coffee Maker

11

PROBLEM

POSSIBLE CAUSES

SOLUTION

Problem solving

The pump is too noisy.

The water tank is empty.

Fill the water tank

The espresso coffee is
cold.

The ‘OK’ pilot light was not
on when the coffee deliv-
ery switch was pressed.

The preheating was not
carried out.

The cups were not pre-
heated.

Wait until the OK pilot
light comes on.

Carry out the preheat-
ing as indicated in the
“Preheating the coffee
unit” section.

Preheat the cups by rins-
ing them in hot water or
placing them to preheat
on the top plate for at
least 15-20 minutes.

Espresso coffee no longer
comes out

• Fill the water tank
• Clean the holes in the

filter holder described
in the chapter "Cleaning
the boiler outlet"

Clean as indicated in the
“Cleaning the espresso
boiler outlet” section

Press the tank lightly so
as to open the valve at
the bottom

The espresso coffee drips
from the edges of the filter
holder instead of from its
holes

• The filter holder is not

inserted correctly.

• The espresso boiler gas-

ket has lost elasticity

• The holes in the filter

holder are blocked

• Attach the filter holder

correctly by rotating
firmly as far as it will go.

• Have the boiler espres-

so gasket replaced at a
Service Centre

• Clean the holes in the

filter holder

• No water in the tank
• The holes in the filter

holder are blocked

The outlet of the espres-
so boiler is blocked.

The tank is badly inserted
and the valve at the bot-
tom is not open

The coffee crema is light-
coloured (the coffee comes
out quickly from the
spout).

• The ground coffee has

not been pressed enough.

• Not enough ground cof-

fee used

• The coffee is not ground

finely enough.

Tamper the ground cof-
fee down more.

• Increase the quantity of

coffee.

Only use coffee specifi-
cally ground for espres-
so coffee machines.

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