Troubleshooting, Continued – Desa EFS33PR User Manual

Page 22

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TROUBLESHOOTING

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas

supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

IMPORTANT:

Operating fireplace where impurities in air exist may create odors. Cleaning supplies,

paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes.
These fumes may mix with combustion air and create odors. These odors will disappear over time.

POSSIBLE CAUSE

1. Not enough air

2. Gas regulator defective

1. Metal expanding while heating or con-

tracting while cooling

1. Heater burning vapors from paint, hair

spray, glues, cleaners, chemicals, new
carpet, etc. (See

IMPORTANT

state-

ment above)

2. Low fuel supply (propane/LP only)
3. Gas leak.

See Warning statement

at top of page

1. Not enough fresh air is available
2. Low line pressure

3. ODS/pilot is partially clogged

1. Gas leak.

See Warning statement

at top of page

2. Control valve or gas control defective

1. Foreign matter between control valve

and burner

2. Gas leak.

See Warning statement

at top of page

1. Improper log placement

2. Drafts or other air currents affecting

flame pattern

3. Air holes at burner inlet blocked

4. Burner flame holes blocked

REMEDY

1. Check burner(s) for dirt and debris. If

found, clean burner(s) (see Cleaning and
Maintenance
, page 19)

2. Replace gas regulator

1. This is common with most heaters. If

noise is excessive, contact qualified ser-
vice person

1. Open window to ventilate room. Stop us-

ing odor causing products while heater
is running

2. Refill supply tank (propane/LP only)
3. Locate and correct all leaks (see Check-

ing Gas Connections, page 13)

1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas

company

3. Clean ODS/pilot (see Cleaning and

Maintenance, page 19)

1. Locate and correct all leaks (see Check-

ing Gas Connections, page 13)

2. Replace control valve or gas control

1. Take apart gas tubing and remove for-

eign matter

2. Locate and correct all leaks (see Check-

ing Gas Connections, page 13)

1. Properly locate logs (see Installing Logs,

page 14)

2. Eliminate source of drafts around heater

3. Clean out air holes at burner inlet. Peri-

odically repeat as needed

4. Remove blockage

OBSERVED PROBLEM

Yellow flame in front burner during burner
combustion

Fireplace produces a clicking/ticking noise
just after burner is lit or shut off

Fireplace produces unwanted odors

Fireplace shuts off in use (ODS operates)

Gas odor even when control knob is in OFF
position

Gas odor during combustion

Dark residue on logs inside of their fireplace

Note:

After removing all causes of residue

deposits, completely clean fireplace and ap-
pliance off residue before reusing appliance

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