Any assistance – Glow-worm Ultracom hxi User Manual

Page 18

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0020127403 - 01/11 - Glow-worm

ANY ASSISTANCE ?

- 18 -

System Protection

The boiler alone cannot ensure that the

installation is protected against frost.

NOTE: Any other exposed areas of the

system should be protected by a separate

frost thermostat.

In case of prolonged absence, where

power to the dwelling and the boiler is

switched off, contact your Installation/

Servicing company or Glow-worm Service

to have the installation drained or to have

the heating circuit protected by adding an

anti-freeze specially designed for heating

systems.

CAUTION: Your domestic

water circuit (hot and cold) is

not protected by the boiler.

10.3 Condensate Drain Blockage

As a safety feature the boiler will stop

working if the condensate drain becomes

blocked. During freezing conditions this

may be due to the forming of ice in the

condense drain external to the house.

• Release an ice blockage by the use of

warm cloths on the pipe.

The boiler should then restart.

• Contact your Installation/Servicing

company or Glow-worm service if the

fault persists.

10.4 Safety Discharge Valve

The safety discharge valve and discharge

pipe is fitted to the boiler.

• If there is any discharge from the pipe,

switch off the boiler electrical supply,

then call your Installation/Servicing

company or Glow-worm service.

11 Appliance maintenance and

servicing

11.1 Cleaning

Before cleaning turn the

appliance off.

The appliance casing can be cleaned

using a mild liquid detergent with a damp

cloth, then a dry cloth to polish.

Do not use any form of

abrasive or solvent cleaner

as you may damage the

paintwork.

11.2 Regular servicing

Regular servicing of the appliance is

important to the prolonged, safe and

efficient use of your appliance.

Incorrect or inadequate

servicing can severely affect

the safety of the appliance

and can lead to injury.

We recommend that your appliance is

serviced every year.

• Only use a competent person.

The service engineer should complete

the relevant Service Record on the

Benchmark Checklist after each service.

The Benchmark Checklist may be

required in the event of any warranty

work and as supporting documentation

relating to home improvements in the

optional documents section of the Home

Information Pack.

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