GoDEX G300 series - Manual (Page 23)

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3
Operation Panel
3.2 Error Alerts
019
In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED
indicators and hear some beep signals. Please refer to below table for the error alerts.
Error Light
Colour

Red

Orange
Flashing Frequency

Fast Flashing

Slow Flashing

Light On
LED INDICATOR
LED OPERATION PANEL
LED Indicator Status Description Solution
Media Error
Unable to detect the paper.
Run the auto-detection function
again.
The ribbon or labels are finished. Replace the ribbon or label roll.
Paper jam.
Possible reasons:
The paper feed roller is blocked.
No gap or black mark could be
detected.
Settings Error
No ribbon is loaded, but thermal
transfer mode is selected as printing
mode.
1. To work in thermal transfer mode,
load a ribbon.
2. Alternatively, select the direct
thermal printing mode.
Memory Error
The memory is full. The printer also
prints the message “Memory full”.
Delete data you no longer need from
the printer memory.
Unable to find file. The printer also
prints the message "Filename cannot
be found".
Use the “~X4” command to print a list
of all existing file names. Check
whether the file name is correct.
File name already exists. The printer
also prints the message "Filename is
repeated".
Change the name of the file and try
storing it on the printer again.
Print Head Error The print head temperature is too
high.
Wait for the print head to cool down
to operating temperature. The printer
will then switch to standby mode and
the LED will stop flashing.