5. error alerts – GoDEX DT series User Manual

Page 21

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17

DT2 / DT4 series User Manual

3-5. Error alerts

LED

indicator

Beeps

Description

Solution

Red

2 x 4 beeps The print mechanism is not

correctly closed.

Open the print mechanism and

close it again.

Red

(flashing)

None

High temperature at the print

head.

Once the print head has cooled

down, the printer switches to

standby mode.

Red

2 x 2 beeps No paper is detected.

Make sure that the label sensor is

positioned correctly. If the sensor

still does not detect the paper,

run the auto-detection function

again.

The paper is finished.

Replace the label roll.

Red

2 x 2 beeps Paper feed problem.

Possible reasons: the print

medium has become trapped

around the rubber roll; the sensor

cannot detect a gap or black

mark between the labels; there is

no paper. Please reset the sensor.

Red

2 x 2 beeps

The memory is full. The printer

prints the message "Memory

full".

Delete unnecessary data or

install additional memory.

Red

2 x 2 beeps

Unable to find file. The printer

prints the message "Filename

cannot be found".

Use the "~X4" command to print

all files. Then check whether the

files exist and whether the names

are correct.

Red

2 x 2 beeps

A file of the same name

already exists. The printer

prints the message "Filename

is repeated".

Change the name of the file and

try storing it again.

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