NEMO Equipment AND - Manual (Page 7)

NEMO Quality
NEMO Warranty
There is a reason why our logo resembles a medieval shield. If you’ve
ever seen an authentic medieval shield or piece of armor, the detail and
quality of craftsmanship are astonishing. Hours were spent shaping and
perfecting every component knowing the gravity of purpose and the need
for reliable performance. At NEMO, we take the same approach to quality.
We know from our own experience how vital a tent can be for comfort and
survival. Your tent is your home in the wilderness and your armor against
the elements. We obsess over every design decision to ensure you get
the greatest comfort and protection possible. Our process begins with
pencil and paper and evolves methodically through computer modeling,
prototyping, testing, and development. We use all the latest tools, software,
manufacturing methods, and materials. If we aren’t happy with what’s
available, we make our own. We strive to design and build the best tents
on the planet. We stand behind our shield, the symbol of NEMO quality.
To learn more, please visit our website at www.nemoequipment.com.
NEMO guarantees every product we sell. We put great effort into choosing
the best materials and providing you with the highest level of workmanship.
We proudly stand behind everything we make. NEMO products carry a
lifetime warranty against defects in workmanship and materials to original
owner, with proof of purchase. Warranted products will be replaced or
repaired at NEMO’s discretion. NEMO does not warranty products against
normal wear and tear, unauthorized modifications or alterations, improper
use, improper maintenance, misuse or neglect or if the product is used
for a purpose for which it is not intended. Except as expressly set forth in
these terms and conditions, NEMO is not liable for any direct, indirect or
consequential damages arising out of or resulting from the use of a NEMO
product. The warranties set forth in these terms and conditions are in lieu
of all other warranties, express or implied, including without limitation,
implied warranties of merchantability or fitness for a particular purpose.
If you are having a problem with your NEMO product, please visit
www.nemoequipment.com/tent-manufacturer-warranty
or call NEMO Customer Service at 1-800-997-9301.
We will do our best to see that you are satisfied with your NEMO product.
Our goal is to get you back in the outdoors as quickly as we can.