Velodyne vPulse - Manual (Page 7)

To obtain service
Information regarding service may be obtained from the dealer from whom you purchased the unit, or by
contacting VELODYNE customer service. Warranty service must be performed by a VELODYNE factory authorized
service representative within the warranty period set forth above. If VELODYNE determines that the unit is
defective, VELODYNE will at VELODYNE’s option, repair or replace the product at no charge if the product is
forwarded prepaid to a factory authorized service representative. Products forwarded to the factory authorized
service representative should be shipped securely and properly packaged, insured and postage prepaid.
Customer service contact information:
Technical support: 408-465-2851
Email: [email protected]
Product recycling
Producing vPulse required the extraction and use of natural resources, and they may contain hazardous
substances. Do not dispose of vPulse with your other household waste. Instead, take them to a designated
collection point for the recycling of electronic equipment. The separate collection and recycling of your electronic
waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled
in a matter that protects human health and the environment. For information about where you can drop off your
waste equipment for recycling, contact your local city government or your household waste disposal service.
“Made for iPod ® ,” “Made for iPhone ® ,” and “Made for iPad ® ” mean that an electronic accessory has been designed to connect specifically to iPod ® , iPhone ® , or iPad ® , respectively, and has been certified
by the developer to meet Apple ® performance standards. Apple ® is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this
accessory with iPod ® , iPhone ® , or iPad ® may affect wireless performance.
Page 5 of 5
vPulse user’s guide