Apple iPhone 4 - Manual (Page 29)

notified that service is complete, you will promptly retrieve the Apple
Product from the Apple Retail or AASP location, or the Apple Product will
be sent directly to your location from the ARS location.
(ii) Mail-in service. If Apple determines that your Apple Product is eligible
for mail-in service, Apple will send you prepaid waybills and if applicable,
packaging material, so that you may ship your Apple Product to an ARS
or AASP location in accordance with Apple’s instructions. Once service is
complete, the ARS or AASP location will return the Apple Product to you.
Apple will pay for shipping to and from your location if all instructions
are followed.
(iii) Do-it-yourself (DIY) parts service. DIY parts service allows you to
service your own Apple Product. If DIY parts service is available in the
circumstances, the following process will apply.
(a) Service where Apple requires return of the replaced product or part.
Apple may require a credit card authorization as security for the retail
price of the replacement product or part and applicable shipping costs. If
you are unable to provide credit card authorization, DIY parts service may
not be available to you and Apple will offer alternative arrangements
for service. Apple will ship a replacement product or part to you with
installation instructions, if applicable, and any requirements for the return
of the replaced product or part. If you follow the instructions, Apple will
cancel the credit card authorization, so you will not be charged for the
product or part and shipping to and from your location. If you fail to
return the replaced product or part as instructed or return a replaced
product or part that is ineligible for service, Apple will charge your credit
card for the authorized amount.
(b) Service where Apple does not require return of the replaced product
or part. Apple will ship you free of charge a replacement product or
part accompanied by instructions on installation, if applicable, and any
requirements for the disposal of the replaced product or part.
(c) Apple is not responsible for any labor costs you incur relating to DIY
parts service. Should you require further assistance, contact Apple at the
telephone number listed below.
Apple reserves the right to change the method by which Apple may
provide warranty service to you, and your Apple Product’s eligibility
to receive a particular method of service. Service will be limited to the
options available in the country where service is requested. Service
options, parts availability and response times may vary according to
country. You may be responsible for shipping and handling charges if
the Apple Product cannot be serviced in the country it is in. If you seek
service in a country that is not the original country of purchase, you will
comply with all applicable import and export laws and regulations and
be responsible for all custom duties, V.A.T. and other associated taxes
and charges. Where international service is available, Apple may repair
or replace products and parts with comparable products and parts that
comply with local standards.
LIMITATION OF LIABILITY. EXCEPT AS PROVIDED IN THIS WARRANTY
AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, APPLE IS NOT
RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR