Abbott Freestyle Freedom Lite - Manual (Page 23)

19
Troubleshooting
What It Means What To Do
1. The meter
does not
enter test
mode after
inserting a
test strip.
•
Test strip is inserted
upside down, or bottom
end in, or not fully
inserted into the meter
1 . Insert test strip print side up, top end in .
•
No battery is installed
•
Battery is installed
incorrectly
1 . Install battery with (+) facing up .
•
Dead battery 1 . Replace battery . Reset date and time, if
necessary .
2 . If meter still does not enter test mode,
contact Customer Care .
•
Defective test strip or
meter
•
Blood or foreign objects
put in the test strip port
1 . Contact Customer Care .
Contact Customer Care Toll Free at 1-888-522-5226 www.MyFreeStyle.com
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