Reporting safety defects, Reporting safety defects to general motors, Reporting safety defects to the – Pontiac 2007 Solstice User Manual

Page 379: United states government, Canadian government, Reporting safety defects to, General motors

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Reporting Safety Defects

Reporting Safety Defects to the
United States Government

If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or General Motors.

To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:

Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590

You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.

Reporting Safety Defects to the
Canadian Government

If you live in Canada, and you believe that your
vehicle has a safety defect, you should
immediately notify Transport Canada, in addition
to notifying General Motors of Canada Limited.
You may call them at 1-800-333-0510 or write to:

Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9

Reporting Safety Defects to
General Motors

In addition to notifying NHTSA (or Transport
Canada) in a situation like this, we certainly hope
you’ll notify us. Please call us at 1-800-762-2737,
or write:

Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172

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