12 troubleshooting – Lenco DVD-320 User Manual

Page 13

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12

Troubleshooting

If you have any questions, please consult the troubleshooting guide below.

NO PICTURE OR SOUND

Ensure the power button is on.

Ensure the power outlet is operational.

• Ensure the power cord is not damaged.

• Ensure the power plug is connected firmly to the

outlet.

"BAD DISC" DISPLAYED

• Ensure the disc is not warped, damaged or deformed.

• Ensure the disc is not badly stained or damaged.

• Ensure the disc format is compatible with the player.

• Please check whether you have tried to play a software CD.

If so, please restart the player.

PICTURE BUT NO SOUND

Ensure the audio jacks are securely connected.

Ensure the audio connector is not damaged.

Ensure the volume is turned up in VOUCH setup.

Ensure you have set the player's AUDIO settings correctly.

• Ensure you have entered the correct AV input for your TV

Ensure the audio is not set to mute.

REMOTE NOT WORKING

• Make sure the Main units POWER button is on

Ensure the remote batteries are working.

Point the remote control directly at the player's IR

sensor.

Remove any obstacles between the remote and

the IR sensor.

SOUND BUT NO PICTURE

Ensure the video jacks are securely connected.

• Ensure you have entered the correct AV input for your TV

Ensure the video connector is not damaged.

Ensure you have set the player's VIDEO settings correctly.

UNIT NOT WORKING

• Turn off the power, and then turn it on again.

POOR PICTURE OR SOUND

• Ensure you have set the player's AUDIO settings correctly.

• Ensure the disc is not scratched or stained.

• Ensure the AV connector or the output terminal is not

damaged.

"NO DISC" DISPLAYED

. • Ensure you have put the disc on the tray.

• Ensure the disc is not upside down.

• Ensure the disc is not distorted, stained or

scratched.

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